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Régle de notifcation

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20 Oct 2020 14:54 #1 by rmiroff
Hello ,

I can't automate a stock notification
I created actions with different starting dates
I created notification rules for a reminder every year over 5 years

The rules apply badly because each time it notifies me of all the actions on each rule?

How do the notification rules work?
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20 Oct 2020 15:13 #2 by babynus
Replied by babynus on topic Régle de notifcation
You defined notification "Every year", with 3 notifications before, so you are notified 3 years before...

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20 Oct 2020 21:23 #3 by rmiroff
Replied by rmiroff on topic Régle de notifcation
Hello I agree with you, an annual rule and a notification 3 years before the initial date.

So why does the notification rule include my 5 actions instead of just one?

the initial date of my 5 actions are all different and delayed by one year.

I should have had one action per notification rules and not 5 actions per rule. your opinion please thank you

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22 Oct 2020 18:41 #4 by babynus
Replied by babynus on topic Régle de notifcation
If you request for "every year" and "number of times before = 3, you will get 2 notifications if the target date is in 1 year (2 first reminders already passed).
This may explain number of notifications.

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22 Oct 2020 22:52 #5 by rmiroff
Replied by rmiroff on topic Régle de notifcation
I wanted to be notified only once a year for each action over 5 years from the initial date.

That's why I created 5 rules per year by only asking to notify
1 year before for the 4 years of contract
2 years for the 3-year contract
3 years for the 2-year contract
4 years for the first years

and

be notified every 3 months only the 1st year from the initial date.

how can i configure notifications to do this?

Thank you

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24 Oct 2020 13:58 #6 by rmiroff
Replied by rmiroff on topic Régle de notifcation
Hello, have you thought about my question?
can we program notifications that are triggered only. every 3 months the first year then Once a year from the 2nd year up to 5 years.
thank you for your answers

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