Hi,
I am asking for your help with a problem for which I am unable to identify the cause.
When linking a product to a project, I notice these unexpected behaviors :
- The project <> product version links, created automatically, are directly and systematically "closed".
- If I try to uncheck "closed" on these links, the system does not save any changes and the link remains "closed".
- The product is not offered in the "Product" list of the elements of this project (for example on the tickets), although this is the desired objective.
I see this for any project and product.
The affected products and product versions are not closed.
These issues are seen on ProjeQtOr V9.0.6, but I don't think the version or the app is to blame.
These actions do not produce an error in the logs.
In the past, it worked fine on this same basis.
I do not reproduce these behaviors on another test installation of ProjeQtOr, nor on demo.projeqtor.org.
What setting could be causing this problem ?
Could this be caused by an error in the database ? If yes, what to do ?
If not, what do you advise me to do to try to fix this ?
Thanks