ProjeQtOr free project management software - [SOLVED] v8.0.3 Changing status with button causes extreme long loading times - ProjeQtOr
 

[SOLVED] v8.0.3 Changing status with button causes extreme long loading times

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15 Mai 2019 15:53 #1 by 4ce
hi there,

after updating to 8.0.3 we have in (several browsers) the problem that our standard-user, if changing the status on an activity, get very long loading times sometimes the circle (with dots) which indicates the loading procedere, appears and no further todos are possible.

the status change is set in background, the activity mask will not be refreshed.

for some weird reasons the administrator did not have any problems on this.

maybe you have a clue which extra permissions will be needed to change status on activites or what causes the behaviour. we can reproduce the error with similar account under the same access rights.

admin works fine.

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15 Mai 2019 15:59 #2 by babynus
Please look for errors logged in projeqtor log file or in browser console.
Report here any issue.

Babynus
Administrator of ProjeQtOr web site

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15 Mai 2019 16:04 #3 by 4ce
the problem is, no log file will be written, as he submit the change and changes the status on the database, but it seems that it freezes by updating the mask (refresh).

after a few tests we see the same issue by saving anything with the reduced rights. we receive the "change submitted" green information field and the loading dots in the middle but is not able to refresh the screen.

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15 Mai 2019 16:17 #4 by babynus
Please be sure to refresh the browser cahce, then test again.
If problem persist please look for errors in browser console (F12)

Babynus
Administrator of ProjeQtOr web site

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16 Mai 2019 08:17 #5 by 4ce
hi there,

at first, thanks for your quick replies.

for now, after deleting the cache, the firefox seems to work fine. internet explorer still have the same issues. on the attachment you can see the console-log.

i checked the behaviour with 3 different accounts on 3 different clients. with the same results: firefox works, iexplorer does'nt.
Attachments:

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16 Mai 2019 11:49 #6 by babynus
Hi,

It is a javascript issue.
Possibly also a cache issue.
Please be sure to completely clear the browser cache (F5 is enough for FF but not for IE).

If problem persists, please open browser console on login screen and post list of erros pointed out in browser console.

Babynus
Administrator of ProjeQtOr web site

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