Hi,
Thank you for the reply.
I need to do a proof of concept for 1 service first, and I can't buy the module actualy.
I need to do Something like that : (in ticket only)
Profil01 can access type of ticket Ticket01
Profil02 can access type of ticket Ticket02
Operator can see all type
(for that I use resticttype)
Profil01 can see in ticket "fieldPerso01" but not "fieldPerso02"
Profil02 can see in ticket "fieldPerso02" but not "fieldPerso01"
Profil01 & 02 can't see field "criticity", "priority',...
Operator see all
I see in database "extrahidden", "extrareadonly", "extrarequiredfield", and I see in sqlElement.php "private static $_extraHiddenFields = null;"
But when I modify in ../model/custom/ticketMain.php and add " private static $_extraHiddenFields = array (...);", I don't see change.
I hope you can help me to understand.
PS : It's nothing if the module is not compatible with the change I make, because if I have the go, I restart in a prod server (no import)
Thank you and sorry for my English