impossible to configure automatic ticket from mails

Hi,

I did add lines in models and views (both parameters.php files)
However I still have this problem that arises.
I removed my rule of "mark as read" on my email address (microsoft messaging) and I see that the emails are indeed marked as read as soon as the corresponding ticket is created, but continue to create tickets in a loop.

I specify that my connection string is of the type:

Hello,

Ah yes, so I added this parameter to the file, but unfortunately it does not solve the problem of looping ticket creation. (I rebooted the server after modifying the file)
In the attached screen, there are only two mails in the box, and they are both already read.

Thank you very much for your help =)