9.0.3: Direct Ticket Links Don't Seem to Work With New Frontend

gohrner
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09 Fév 2021 13:47 #7 by gohrner

Replied by gohrner on topic 9.0.3: Direct Ticket Links Don't Seem to Work With New Frontend

Additonal note: If a Ticket is currently displayed in ProjeQtOr and I open a new Browser tab with ProjeQtOr's [+] icon, the new tab also shows the mostly empty screen, even though the URLs looks as if ProjeQtOr tries to open a second view of the currently displayed ticket.

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babynus
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09 Fév 2021 16:00 #8 by babynus

Replied by babynus on topic 9.0.3: Direct Ticket Links Don't Seem to Work With New Frontend

Any error on the log file ?

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gohrner
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09 Fév 2021 16:59 - 09 Fév 2021 16:59 #9 by gohrner

Replied by gohrner on topic 9.0.3: Direct Ticket Links Don't Seem to Work With New Frontend

Not sure. I checked the logs and indeed there is a frequent error, but it also occurs during normal page loads when everything seems to work fine - so not sure if it's related to the "blank main panel" problem.

Here's the SQL error:

2021-02-09 16:55:56.227 ***** ERROR ***** [V9.0.3] Exception-[42000] SQLSTATE[42000]: Syntax error or access violation: 1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near ') order by file' at line 1
2021-02-09 16:55:56.227 ***** ERROR ***** [V9.0.3]    For query : select * from report where  idReportCategory in (0,) order by file
2021-02-09 16:55:56.228 ***** ERROR ***** [V9.0.3]    Strack trace :
2021-02-09 16:55:56.228 ***** ERROR ***** [V9.0.3]    #0 Sql->query called at [/var/www/projeqtor/model/persistence/SqlElement.php:2680]
2021-02-09 16:55:56.228 ***** ERROR ***** [V9.0.3]    #1 SqlElement->getSqlElementsFromCriteria called at [/var/www/projeqtor/view/menuNewGuiLeft.php:295]
2021-02-09 16:55:56.228 ***** ERROR ***** [V9.0.3]    #2 getReportsMenu called at [/var/www/projeqtor/view/menuNewGuiLeft.php:464]
2021-02-09 16:55:56.228 ***** ERROR ***** [V9.0.3]    #3 getNavigationMenuLeft called at [/var/www/projeqtor/view/menuNewGuiLeft.php:514]
2021-02-09 16:55:56.228 ***** ERROR ***** [V9.0.3]    #4 drawLeftMenuListNewGui called at [/var/www/projeqtor/view/menuNewGuiLeft.php:60]
2021-02-09 16:55:56.228 ***** ERROR ***** [V9.0.3]    #5 include called at [/var/www/projeqtor/view/main.php:1318]

Last edit: 09 Fév 2021 16:59 by gohrner.

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babynus
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09 Fév 2021 18:22 #10 by babynus

Replied by babynus on topic 9.0.3: Direct Ticket Links Don't Seem to Work With New Frontend

First , concider migrating to V9.0.4

Second, it may be an issue when user has no report available (none at all).
It's a case we never faced.
Ticket #5277 recorded.

As a workaround, you may allow at least one report for this profile of users.

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gohrner
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09 Fév 2021 19:13 - 09 Fév 2021 19:27 #11 by gohrner

Replied by gohrner on topic 9.0.3: Direct Ticket Links Don't Seem to Work With New Frontend

Regarding upgrade to 9.0.4: Would it make sense to wait for 9.0.5, as there are already a few other minor bugs I reported against 9.0.3 and which, as far as I understood, are supposed to be fixed in 9.0.5?

Concerning the reports:
I might be because I basically enabled only the Tickets module so far - the original UI looked pretty "busy" and I tried to slim it down as much as possible to improve acceptance in my team. (Now with the new UI, I might try to carefully reenable other modules which might be helpful in the future.)

So actually I'm not sure if it's even possible for me to create some kind of report at the moment. There's a menu entry "reports" in the left-hand menu, but it also shows a mostly empty pane and I couldn't find a way to actually create any report.

Last edit: 09 Fév 2021 19:27 by gohrner.

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babynus
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10 Fév 2021 12:19 #12 by babynus

Replied by babynus on topic 9.0.3: Direct Ticket Links Don't Seem to Work With New Frontend

Don't wait for 9.0.5, as no major issue reported it won't be deployed soon.
V9.0.4 included many fixes, some major...

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