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ProjeQtOr free project management software - Restrict types doesn't work as expected - ProjeQtOr

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Restrict types doesn't work as expected

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25 Mar 2021 12:57 - 25 Mar 2021 12:58 #1 by pakkes
Hello.
I'd need to restrict the access to only few types to a certain profile, in this case I've assigned the access to few ticket types:

However, when I try to access with an user belonging to those profile I don't see any ticket type: the combo is disabled and contains no entry 

May you please check this behavior?
Many thanks

 
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Last edit: 25 Mar 2021 12:58 by pakkes.

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25 Mar 2021 13:11 #2 by babynus
Don't you have other restrictions (on project type, on project) that may also be applied, and so lead to empty list ?

Babynus
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25 Mar 2021 16:38 #3 by pakkes
Hi.

First of all let me congratulate you for the constant and precise assistance you give us here in the Forum, your help is really precious.

I humbly apologize, I forgot to mention that I was playing and experimenting with the field visibility in the file "model\TicketSimpleMain.php" and that therefore the behavior I obtained does not belong to the official Projeqtor release.

I gladly followed your advice, I had an error in my settings: now in the Ticket section the ticket types are correctly filtered according to the profile and project type settings.

I'll ask you one last question: are the filters on ticket types also applied to the "Ticket simple" section? I would like to change the visibility of the idTicketType field to "idTicketType" => "required" to allow a certain user profile to choose from a limited number of ticket types, however the type filtering here does not seem to apply.

Thank you so much

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27 Mar 2021 17:02 #4 by babynus
Hi,

No, custo on Ticket is not applied on TicketSimple.
Our screen customization plugin proposes 2 different screens (Ticket & Ticket Simple)

Babynus
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