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Error When changing status in opportunity, the status has a event notification

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22 Jan 2026 14:19 - 22 Jan 2026 14:20 #1 by karl.binet
Hello,I’m using version V12.4.1. I’m working in an opportunity. I’m able to create the opportunity successfully, but when I change its status—for example, to “In Progress”—I get an error.Please note that I have an event notification configured for this status, so it seems to crash when it tries to send an email during the status change.

i tried V12.4.2, i get the same issue

Here is the error in Projeqtor Log File

 2026-01-22 08:12:57.867 ***** ERROR ***** [V12.4.1] [27] ERROR *****
2026-01-22 08:12:57.867 ***** ERROR ***** [V12.4.1] [27] on file '/var/www/html/model/persistence/SqlElement.php' at line (6741)
2026-01-22 08:12:57.868 ***** ERROR ***** [V12.4.1] [27] cause = Undefined index:
2026-01-22 08:13:12.542 ***** ERROR ***** [V12.4.1] [27] ERROR *****
2026-01-22 08:13:12.542 ***** ERROR ***** [V12.4.1] [27] on file '/var/www/html/model/persistence/SqlElement.php' at line (6741)
2026-01-22 08:13:12.542 ***** ERROR ***** [V12.4.1] [27] cause = Undefined index:

see attach for browser console log, if this can help

i Tried deleting/recreate the event notification, it did not help.

Regards
Attachments:
Last edit: 22 Jan 2026 14:20 by karl.binet.

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26 Jan 2026 08:52 #2 by maxca
Hello,
I can not reproduce your problem. Please explain your case step by step, providing as much detail as possible. 
Can you reproduce your case on the demo? Link to demo  
Have a nice day,

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26 Jan 2026 12:23 #3 by karl.binet
Hello, unfortunately i can not reproduce on the demo, none of the users have enough rights to complete the tests.

Here are the detail,

First test,

Hi have this Event notification

 

when i try to create a new activity, type "Cessation d'emploi" i enter the details, when i hit SAVE (the first status is "ENREGISTRER" that corresponds to the first state when i hit save" i get a red message at the top

Here is the log2026-01-26 05:56:37.379 ***** ERROR ***** [V12.4.1] [27] ERROR *****
2026-01-26 05:56:37.379 ***** ERROR ***** [V12.4.1] [27] on file '/var/www/html/model/persistence/SqlElement.php' at line (6754)
2026-01-26 05:56:37.379 ***** ERROR ***** [V12.4.1] [27] cause = Undefined index:

Second test

Hi have this event notification



NOTE : there is a template in the event notification, i get the error even if there is no template.

I'm creating a new opportunity, i'm entering all the details, the first status is "Recorded" so when i hit save everything is ok because there is no event notification for this state.

If i change the state for "go-no-go" i get this error, here is the log file
NOTE : the "go-no-go" state triggers the event notification

2026-01-26 06:10:28.032 ***** ERROR ***** [V12.4.1] [27] ERROR *****
2026-01-26 06:10:28.032 ***** ERROR ***** [V12.4.1] [27] on file '/var/www/html/model/persistence/SqlElement.php' at line (6741)
2026-01-26 06:10:28.032 ***** ERROR ***** [V12.4.1] [27] cause = Undefined index:

i also got these error in the log file, but i don't know what trigered these error

2026-01-26 05:53:52.525 ***** ERROR ***** [V12.4.1] [27] Error on SqlElement to get 'mailToselectedReceivers' for Class 'StatusMailPerProject' : field 'mailToselectedReceivers' not found in Database on table statusmail
2026-01-26 05:53:52.525 ***** ERROR ***** [V12.4.1] [27] Error on SqlElement to get 'mailToselectedReceivers' for Class 'StatusMailPerProject' : field 'mailToselectedReceivers' not found in Database on table statusmail
2026-01-26 05:54:17.768 ***** ERROR ***** [V12.4.1] [27] Error on SqlElement to get 'mailToselectedReceivers' for Class 'StatusMailPerProject' : field 'mailToselectedReceivers' not found in Database on table statusmail

I hope you have all the needed information, please contact me if you need more precision

Regards


 
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Yesterday 09:34 - Yesterday 09:34 #4 by maxca
Hello,
Thank you for the details. Unfortunately, I have not been able to reproduce your problem.
Ticket recorded  #11164 
Have a nice day,
 
Last edit: Yesterday 09:34 by maxca.

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