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ProjeQtOr free project management software - Update version 12 to 13 > white page - ProjeQtOr
 

Update version 12 to 13 > white page

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29 Jui 2026 11:46 #1 by tonio79
Hi,

I've just updated the version from 12.0 to 13.0, and i have a white page on the main page, after connection...  "/view/main.php#"
When reconnect as admin, i had the same message as usual "update completed to V13"
I have no error on the console .. What can we do please ? We're stuck here !

Thanks !

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30 Jui 2026 09:49 #2 by Damian.sd
Hi,
Can you give us your last log files in your projeqtor/files/logs, you probably have the reason of your issue on here.
Once we got it, we can see what we can do for you.

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30 Jui 2026 10:03 #3 by tonio79
Hi Damian, Thanks for the reply
Here is the log.
It seems to be related to the version of PHP installed on the server.
We downgraded to v12.2.3 and it's ok now.

Thanks,
Attachments:

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01 Juil 2026 10:52 - 01 Juil 2026 17:40 #4 by Damian.sd
Hi,
It seems your php version is too old for running on this projeqtor version, you can check Technical information & prerequisites on www.projeqtor.com/en/help/ to know the minimum compatible version you need.
If your upgrade your php version in your server that would fix some issues.
However you got another issue, you need to give your php user (www-data on Linux) on server write rights on projeqtor directory, so that projeqtor can create directory and write files for cache management.
Last edit: 01 Juil 2026 17:40 by babynus.
The following user(s) said Thank You: tonio79

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06 Juil 2026 19:17 #5 by iangoing
Hi,

I am having the same issue (white page after upgrade), however, if I downgrade, and then re-upgrade, I get a "35 ERRORS DURING UPGRADE TO 13.0.0" message - advising me to check the error log. However, there is no error log in the <install folder>/files/logs folder, so I can't see what the problem is.  I am upgrading from 12.5.4 to 13.0.0, and I am using PHP 8.4.

Any advice on what to do next would be greatly appreciated.

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06 Juil 2026 19:22 #6 by babynus
Normal : if you revert Code wirhout restoring Database, the updates in DB are preserved.
So when you try to migrate again to next version, updates fail because changes were already done (creation of tables, columns, lines, ...)

Babynus
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