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ProjeQtOr free project management software - Program halts when changing the project of an Activity - ProjeQtOr
 

Program halts when changing the project of an Activity

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23 Jui 2015 10:12 #1 by iconic
Program halts when changing the project of an Activity was created by iconic
Each time I try to change the project on an activity, the system just freezes and I can't do anything else. It keeps saying "Query is ongoing. Please wait".

What I did, was create a new project. Saved the new project details and then went into activities and changed the Project Drop Down field to the one I created.

But each time I do this, the system hangs.

I have to clear my cache and log back into to regain control.

please help.

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24 Jui 2015 12:19 #2 by babynus
Replied by babynus on topic Program halts when changing the project of an Activity
Cannot reproduce.
Could you please check log file and post reported errors here.
Also check browser console for error and also post hem here.
Babynus
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25 Jui 2015 04:08 #3 by iconic
Replied by iconic on topic Program halts when changing the project of an Activity
I have attached the log file from ProjeQtor. no log files for internet explorer. I have the most current IE version.

File Attachment:

File Name: projeqtor_...0623.txt
File Size:3 KB
Attachments:

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25 Jui 2015 10:11 #4 by babynus
Replied by babynus on topic Program halts when changing the project of an Activity
You're facing lock timeout issue.
Thiis is very strange as I never faced this kind of issue nor was it reported.
So different possibilities :
=> you have some locks that were not removed (some db corruption)
=> you auto -lock your changes : the database do not notice that changes concern same transaction. This can be due to some pessimistic lock strategy defined in MySql.

Please check for this.
Possibly give more hints on configuration : db version, my.ini file, ...
Babynus
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29 Jui 2015 08:26 #5 by iconic
Replied by iconic on topic Program halts when changing the project of an Activity
I tried changes in server configuration which makes this error occur, but still problem is not solved. Can you ask Developer of Projeqtor to provide any solution on this?

Which settings do you want to know specifically. If I provide you output of phpinfo would it work or not?

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29 Jui 2015 09:49 #6 by babynus
Replied by babynus on topic Program halts when changing the project of an Activity

Can you ask Developer of Projeqtor to provide any solution on this?

Difficult to fix without reproducing.

Which settings do you want to know specifically. If I provide you output of phpinfo would it work or not?

phpinfo will not be great help as it is a database issue. Try and provide my.ini, it may help.
Babynus
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