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ProjeQtOr free project management software - ERROR : className parameter not found in REQUEST - ProjeQtOr

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ERROR : className parameter not found in REQUEST

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09 Mai 2017 02:34 #1 by rmeske
Hello,

In version 6.2.1 we had a project that seemed to be corrupted and only a few of the fields were displayed when viewing the project details. When we tried to delete the project we receive the following: ERROR : className parameter not found in REQUEST.

We upgraded to 6.2.4 to see if that might resolve the issue and now the project details are blank and we still receive the same message.

The log shows an error when trying to display the project details, but it does not show any when we try to delete.

From log, Version 6.2.1
2017-05-08 10:01:40.987 ***** ERROR ***** [V6.2.1] ERROR *****
2017-05-08 10:01:40.987 ***** ERROR ***** [V6.2.1] on file '/var/www/projeqtor/projeqtor-6.2.1/tool/html.php' at line (478)
2017-05-08 10:01:40.987 ***** ERROR ***** [V6.2.1] cause = Undefined offset: 1

From log, Version 6.2.4
2017-05-08 17:30:07.285 ***** ERROR ***** [V6.2.4] ERROR *****
2017-05-08 17:30:07.286 ***** ERROR ***** [V6.2.4] on file '/var/www/projeqtor/projeqtor-6.2.4/tool/html.php' at line (478)
2017-05-08 17:30:07.286 ***** ERROR ***** [V6.2.4] cause = Undefined offset: 1

All the other projects are working. Project #2 is the project with the error.

Regards,
Ron

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09 Mai 2017 09:33 #2 by babynus
It seems this project has incorrect WBS
Try this :
1) create new project "TOP"
2) go to your project and set "is sub-project of" to "TOP", save
3) reset "is sub-project of" to previous value, save

Tell us if error still occurs.

Babynus
Administrator of ProjeQtOr web site

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09 Mai 2017 17:41 #3 by rmeske
Hello,

Here is what I tried:
1) It was assigned as a sub-project of another project (WBS 1.1). Since the project details window display as blank and I was unable to edit any details of the project I used planning mode to move it out from that project. The details window was still empty and I still received the error when trying to delete it. In planning mode it shows it's WBS is now 8.

2) I went to the Projects list and used the Multi-mode edit to change it's parent project to the "TOP" project. It updated the WBS correctly to 7.1. The project details window for it is still blank and I am unable to delete it.

3) I then moved the project back as a sub-project of it's original project and that did not resolve the issue.

4) Using multi mode I changed the status and saved it. The issue remained.

In case this may be the issue, this is the only project that has parens in it's name.  MHS Portal (014-059d)

I can not find a way to change the project name, due to the project details window being blank.

Regards,
Ron

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10 Mai 2017 00:05 #4 by babynus

In case this may be the issue, this is the only project that has parens in it's name. MHS Portal (014-059d)

I tried this nameon project : does not seem to be source of issue.
Just to be sure, please try and update name of project directly in the database (for instance using phpMyAdmin)

Babynus
Administrator of ProjeQtOr web site

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10 Mai 2017 01:34 #5 by rmeske
Hello,
As you suspected, editting the name to remove the parens did not fix the issue. Is there anything else in the database I should look at?

If this matters, the project was originally created in version 6.0.8. Since then we updated to 6.1.2, 6.2.1, 6.2.4. The first time the issue was noticed was with version 6.2.1.

Ron

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10 Mai 2017 02:22 #6 by rmeske
Hello,

I tried deleting in Multi-mode and it worked.

Prior to this I did edit the database and found it was the only project that had a value in the column idOrganization. It had a value of 1 all others were NULL. If this field references Organizations, we do not have any defined. I do not recall if we created one and then deleted it.

Regards,
Ron

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