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Unable to export PDF GANTT

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21 Aoû 2017 17:45 #1 by QUANTAMEDICAL
Unable to export PDF GANTT was created by QUANTAMEDICAL
I try to export planning from "suivi"/"planning" interface to PDF File
i wait during 15 min then nothing export

i try to print, and to export MSP XML, that work greats

I join logs to this ticket, but i'm not find something inside

I there possibility to activate verbose log on this export, to obtain more error details

Thanks for your help

File Attachment:

File Name: logs.zip
File Size:74 KB
Attachments:

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22 Aoû 2017 19:00 #2 by babynus
Replied by babynus on topic Unable to export PDF GANTT
Planning export to pdf is pure javascript since V6.2.
So if issue occurs, it is logged in browser console.
Please provident content of browser content when producing pdf
Babynus
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29 Aoû 2017 11:43 #3 by QUANTAMEDICAL
Replied by QUANTAMEDICAL on topic Unable to export PDF GANTT
You will find attached Google chrome console log

File Attachment:

File Name: projeqtor....1644.log
File Size:109 KB

File Attachment:

File Name: projeqtor....6975.log
File Size:109 KB

Hope you can help us

I even try other parameter in parameter file
$pdfPlanningBeta=true; ... $pdfPlanningBeta=false; without more result
first Log joined corresponding to $pdfPlanningBeta=true;
second log : parameter is commented
Attachments:

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29 Aoû 2017 15:28 #4 by babynus
Replied by babynus on topic Unable to export PDF GANTT
Unfortunately there is no error in attached logs, only some traces (very verbose so).
Difficult to investigate...
Which browser are you using ?
Babynus
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06 Sep 2017 10:45 #5 by QUANTAMEDICAL
Replied by QUANTAMEDICAL on topic Unable to export PDF GANTT
I use last version of GG Chrome
Attachments:

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20 Sep 2017 08:59 #6 by QUANTAMEDICAL
Replied by QUANTAMEDICAL on topic Unable to export PDF GANTT
Since update to last version, Gantt export to PDF works from menu planning

Whereas, gantt export since not working from report menu
URL sample (with parameter) : projeqtor.quanta-medical.com/view/print....tName=planning+gantt

NB : PDF report seems to have been generated by server, not by GG chrome

File Attachment:

File Name: projeqtor_...0919.log
File Size:9 KB

File Attachment:

File Name: httpd_proj...0920.log
File Size:1 KB
Attachments:

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