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[SOLVED] Unable to install the application

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17 Nov 2017 14:57 #13 by babynus
I don't know about your DNS configuration, but it may be the source of the issue.
You access to www.projeqtor.fr. As long as your local DNS resolve it as local IP, it can work, otherwise you'll be redirected to our servers (we own projeqtor.fr domain name)

To try and identify issue, open browser dev tool, on network tab.
When error occirs, select request on error and check response part.
We should have interesting information here.

Babynus
Administrator of ProjeQtOr web site

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17 Nov 2017 16:51 - 17 Nov 2017 17:34 #14 by sogeti
Hello,

As requested :

File Attachment:

File Name: Console.txt
File Size:8 KB

File Attachment:

File Name: NetworkData.xml.txt
File Size:414 KB


text>ss='messageERROR'><i>SQLSTATE[08006] [7] could not connect to server: Connection refused
Is the server running on host "www.projeqtor.fr" (62.210.78.152) and accepting
TCP/IP connections on port 5432?<br/>dsn = pgsql:host=www.projeqtor.fr;port=5432</i></div><br/>

I try a new installation and change my DNS Name.
Regards.
Attachments:
Last edit: 17 Nov 2017 17:34 by sogeti.

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18 Nov 2017 15:20 #15 by babynus
Error is exactly what I previously guessed :
host=www.projeqtor.fr => "your" internal subdomain
host " www.projeqtor.fr " (62.210.78.152) : our IP. Our servers won't reply to your requests

So you have dns resolution errors.
Try and change your domain name to something that really belongs to you, something like projeqtor.yourdomain.com

Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: sogeti

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18 Nov 2017 22:28 #16 by sogeti
Hello Babynus,

I changed my DNS name and now it works perfectly on this stack.

Thanks you so mutch for your help.
The ticket can be closed.

Regards.

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