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ProjeQtOr free project management software - External Project Leader can not modify a ticket - Page 2 - ProjeQtOr

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External Project Leader can not modify a ticket

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13 Nov 2018 12:05 - 13 Nov 2018 12:57 #7 by naceur.ayachi@tsi.com.tn
Replied by naceur.ayachi@tsi.com.tn on topic External Project Leader can not modify a ticket
We have tried and the issue is not solved with 7.2.7
We have tried with old and new tickets and the problem is the same :
If the ticket have received time spent on it then external users can not modify it anymore
Last edit: 13 Nov 2018 12:57 by naceur.ayachi@tsi.com.tn.

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13 Nov 2018 13:42 #8 by babynus
Replied by babynus on topic External Project Leader can not modify a ticket
I cannot reproduce.
Can you try and reproduce use case on Demo ?
Babynus
Administrator of ProjeQtOr web site

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14 Nov 2018 11:02 #9 by naceur.ayachi@tsi.com.tn
Replied by naceur.ayachi@tsi.com.tn on topic External Project Leader can not modify a ticket
We need External users to test our case
In demo there are not external users and the users with "external" in their names are in fact guests
And there is no possibility to add users

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14 Nov 2018 11:44 #10 by babynus
Replied by babynus on topic External Project Leader can not modify a ticket
user created : external / external
Babynus
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14 Nov 2018 14:02 #11 by naceur.ayachi@tsi.com.tn
Replied by naceur.ayachi@tsi.com.tn on topic External Project Leader can not modify a ticket
With the user external in the demo version the problem does not happen
I notice that on demo : The profile of user "external" is [External]
and in our production configuration the profile is : profileExternalProjectLeader
Can this make a difference?

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15 Nov 2018 08:39 #12 by naceur.ayachi@tsi.com.tn
Replied by naceur.ayachi@tsi.com.tn on topic External Project Leader can not modify a ticket
I think I found something interesting
The problem does not happen when the external user uses Ticket(simple) instead of Ticket

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