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How configure the possibility to receive tickets from emails

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25 Sep 2020 12:54 #1 by bassem
How configure the possibility to receive tickets from emails was created by bassem
Can you tell me please, the way to configure the possibility to receive tickets from emails in ProjeQtor 8.5.5




Best Regards.
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28 Sep 2020 09:53 #2 by babynus
Replied by babynus on topic How configure the possibility to receive tickets from emails
Define input mailbox (in section Controls & automation)
Babynus
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28 Sep 2020 12:23 #3 by bassem
Replied by bassem on topic How configure the possibility to receive tickets from emails
Good day,

after finishing the configuration (photo attached),
I got this error message: "Too many login failures - mailbox closed"

Can you help me please.

Best Regards
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28 Sep 2020 12:27 #4 by bassem
Replied by bassem on topic How configure the possibility to receive tickets from emails
Good day,

after finishing the configuration (photo attached),
I got this error message: "Too many login failures - mailbox closed"

Can you help me please.

Best Regards

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28 Sep 2020 14:59 #5 by babynus
Replied by babynus on topic How configure the possibility to receive tickets from emails
Hi,

The connection to imap mailbox failed.
(have a look at log file to know what)

So mailbox definition was automatically "closed" to avoid too many incorrect correction (that could lead to imap server banning)
Uncheck "closed", save mailbox and fix what wrong for another try.
Babynus
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28 Sep 2020 15:15 - 28 Sep 2020 15:17 #6 by bassem
Replied by bassem on topic How configure the possibility to receive tickets from emails
I have this message (see attached photo) in the log file.
Attachments:
Last edit: 28 Sep 2020 15:17 by bassem.

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