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ProjeQtOr free project management software - [SOLVED] Download plugin Fr -> 502 Bad gateway - ProjeQtOr

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[SOLVED] Download plugin Fr -> 502 Bad gateway

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08 Avr 2022 10:55 #1 by iFlorian
Download plugin Fr -> 502 Bad gateway was created by iFlorian
Hi there,
I've an issue with download FR plugin. 
When I confirm the order, I get an error 502 Bad gateway. 
I can't download this plugin :( 
Please, someone can help me ? 
Thanks,

Best regard,
Florian
“Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.” ~ Steve Jobs
"...and while some may see them as the crazy ones, we see genius, because the ones who are crazy enough to think that they can change the world, are the ones who do." ~ Think Different

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08 Avr 2022 16:32 #2 by babynus
Replied by babynus on topic Download plugin Fr -> 502 Bad gateway
Are you sure you are connected to the website ?
Try and clean cache, reconnect and retry.
Babynus
Administrator of ProjeQtOr web site

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08 Avr 2022 17:43 #3 by iFlorian
Replied by iFlorian on topic Download plugin Fr -> 502 Bad gateway
Yes, I've tried with my professionnal laptop (with professional network) and my personnal laptop (on my personnal network) and the same error nginx.

Florian
“Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.” ~ Steve Jobs
"...and while some may see them as the crazy ones, we see genius, because the ones who are crazy enough to think that they can change the world, are the ones who do." ~ Think Different

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11 Avr 2022 09:17 - 11 Avr 2022 09:22 #4 by babynus
Replied by babynus on topic Download plugin Fr -> 502 Bad gateway
Hi,

I reproduced the issue. We're working to fix it.

The workaround : when you seen the "Bad Gateway" message, just refresh the page (F5).
If you see new screen to validate shipping mode : select the only available one "download", and validate.
Otherwise, your order is already recorded.
Then you'll be able to download the plugin at its description page.
Babynus
Administrator of ProjeQtOr web site
Last edit: 11 Avr 2022 09:22 by babynus.

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11 Avr 2022 09:50 #5 by iFlorian
Replied by iFlorian on topic Download plugin Fr -> 502 Bad gateway
Hi,
I'v tried your workaround but it didn't work: when I refresh, the page tell me "product removed" and i can't download the plugin....

Best regard,
Florian
“Be a yardstick of quality. Some people aren't used to an environment where excellence is expected.” ~ Steve Jobs
"...and while some may see them as the crazy ones, we see genius, because the ones who are crazy enough to think that they can change the world, are the ones who do." ~ Think Different

Please Connexion or Create an account to join the conversation.

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11 Avr 2022 11:25 #6 by babynus
Replied by babynus on topic Download plugin Fr -> 502 Bad gateway
Hi,
We had some fix and it shoud work better now.
To be sure to avoid cache issue, disconnect from shop website, clean browser cache, reconnect and directly go to Plugin Description page.
You should see the download link.

NB : you has 10 orders for same plugin, I cancelled 9 of them as one is enought to get download plugin.

Please confirm that you can download the plugin.
Babynus
Administrator of ProjeQtOr web site

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