[SOLVED] Unable to connect after the upgrade to 10.1.2

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evinatie
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12 Oct 2022 16:44 - 12 Oct 2022 18:07 #1 by evinatie

Unable to connect after the upgrade to 10.1.2 was created by evinatie

Hello,
I stopped the application to be sure nobody used it.
My version was at least the 10.0.4
Then I replace my directory on the server with the directory of the new version.
I refresh my connection page, and I have only 2 warns.
I try to connect, but it's still impossible...
So I delete the line in parameter : applicationStatus, and retry, but I still have the problem.

Do I do something wrong ?
The log gives me :

2022-10-12 16:41:02.782 ..... SCRIPT .... 10.10.17.2 =====/view/main.php
2022-10-12 16:41:02.797 ..... SCRIPT .... 10.10.17.2 Page=main.php
2022-10-12 16:41:02.797 ..... SCRIPT .... 10.10.17.2 refreshParameters()
2022-10-12 16:41:02.814 ..... SCRIPT .... 10.10.17.2    ->/view/login.php
2022-10-12 16:41:06.367 ..... SCRIPT .... 10.10.17.2 =====/tool/saveDataToSession.php
2022-10-12 16:41:06.386 ..... SCRIPT .... 10.10.17.2 Page=saveDataToSession.php
2022-10-12 16:41:06.386 ..... SCRIPT .... 10.10.17.2 refreshParameters()
2022-10-12 16:41:06.406 ..... SCRIPT .... 10.10.17.2 getProfile(objectOrIdProject=Parameter #217)
2022-10-12 16:41:06.406 ..... SCRIPT .... 10.10.17.2 getProfile(objectOrIdProject=Parameter #217)
2022-10-12 16:41:06.407 ..... SCRIPT .... 10.10.17.2 securityGetAccessRightYesNo ( menuName=menuParameter, accessType=update, obj=Parameter #217, user=User #)
2022-10-12 16:41:06.407 ..... SCRIPT .... 10.10.17.2 securityGetAccessRight(menuName=menuParameter, accessType=update, obj=Parameter #217, user=User #)
2022-10-12 16:41:06.407 ..... SCRIPT .... 10.10.17.2 getAccessControlRights(obj=Parameter #217)
2022-10-12 16:41:06.407 ..... SCRIPT .... 10.10.17.2 getProfile(objectOrIdProject=Parameter #217)
2022-10-12 16:41:06.459 ..... SCRIPT .... 10.10.17.2 =====/tool/saveDataToSession.php
2022-10-12 16:41:06.477 ..... SCRIPT .... 10.10.17.2 Page=saveDataToSession.php
2022-10-12 16:41:06.477 ..... SCRIPT .... 10.10.17.2 refreshParameters()
2022-10-12 16:41:06.511 ..... SCRIPT .... 10.10.17.2 =====/tool/saveDataToSession.php
2022-10-12 16:41:06.528 ..... SCRIPT .... 10.10.17.2 Page=saveDataToSession.php
2022-10-12 16:41:06.528 ..... SCRIPT .... 10.10.17.2 refreshParameters()
2022-10-12 16:41:06.561 ..... SCRIPT .... 10.10.17.2 =====/tool/saveDataToSession.php
2022-10-12 16:41:06.577 ..... SCRIPT .... 10.10.17.2 Page=saveDataToSession.php
2022-10-12 16:41:06.577 ..... SCRIPT .... 10.10.17.2 refreshParameters()
2022-10-12 16:41:09.279 ..... SCRIPT .... 10.10.17.2 =====/tool/getHash.php
2022-10-12 16:41:09.298 ..... SCRIPT .... 10.10.17.2 Page=getHash.php
2022-10-12 16:41:09.298 ..... SCRIPT .... 10.10.17.2 refreshParameters()
2022-10-12 16:41:09.411 ..... SCRIPT .... 10.10.17.2 =====/tool/loginCheck.php
2022-10-12 16:41:09.427 ..... SCRIPT .... 10.10.17.2 Page=loginCheck.php
2022-10-12 16:41:09.427 ..... SCRIPT .... 10.10.17.2 refreshParameters()
2022-10-12 16:41:09.444 ..... SCRIPT .... 10.10.17.2    ->/tool/loginCheck.php
2022-10-12 16:41:09.445 ----- DEBUG ----- loginCheck : current db version = 'V10.1.2'
2022-10-12 16:41:09.447 ----- DEBUG ----- User->authenticate('admin', '190dd65929e92019fbec4e9628620869')
2022-10-12 16:41:09.449 ----- DEBUG ----- User->authenticate : md5 encryption
2022-10-12 16:41:09.449 ----- DEBUG ----- User->authenticate : Successfull login

But I'm still on the connection screen ...

Can someone help me ?

Thanks

Eric

Last edit: 12 Oct 2022 18:07 by evinatie.

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babynus
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14 Oct 2022 00:04 #2 by babynus

Replied by babynus on topic Unable to connect after the upgrade to 10.1.2

You just did not follow the migration process.
You must overwrite existing code with new one, not create new directory (you would not retreive all parameters).

Babynus
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evinatie
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16 Déc 2022 15:16 #3 by evinatie

Replied by evinatie on topic Unable to connect after the upgrade to 10.1.2

Hy,
I still have le problem.
I do thoses steps :

save the database
save the files of the 10.0.4
copy the files of the 10.1.4 in the same directory of the 10.0.4
try the update (pictures 1 -> 3)
after a new connection, i stay on the authentification screen.

I join the logs too.

Can you help me ? or do I have to install a new version with a new database ?

Thanks

Eric

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babynus
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20 Déc 2022 08:37 #4 by babynus

Replied by babynus on topic Unable to connect after the upgrade to 10.1.2

First, your DB is already in V10.1.4.
So I think you already migrated and then reverted without restoring the DB.

Second, the log shows correct connection (at the end of the log).
So possibly you have a javascriot error (check browser console) or the alert message on your browser blocks the connection.
Try with another borwser or move to https.

Babynus
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evinatie
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10 Jan 2023 17:48 #5 by evinatie

Replied by evinatie on topic Unable to connect after the upgrade to 10.1.2

Hi,

I try e new install with the 10.2.1, a full install with an empty database and with https.
There's no error in the log during the install, but I still can't pass the login.

I join the proejqtor logs in the file.
In the http error_log :

[Tue Jan 10 03:22:02 2023] [warn] RSA server certificate CommonName (CN) `ifce.lan' does NOT match server name!?
[Tue Jan 10 17:32:39 2023] [error] [client xx.xx.xx.xx] File does not exist: /var/www/html/projeqtor/css, referer: projeqtorrex.ifce.lan/

in the chrome console :

rc2Contentscript.js:249 Uncaught TypeError: Cannot read properties of null (reading 'scrollHeight') at rc2Contentscript.js:249:91
main.php:1 Unchecked runtime.lastError: The message port closed before a response was received.
dojo.js?version=V10.2.1.0326:2 POST projeqtorrex.ifce.lan/tool/loginCheck.ph...368667257&csrfToken= 500 (Internal Server Error)
projeqtor.js?version=V10.2.1.0326:804 Error while calling xhrPost for loadContent()
projeqtor.js?version=V10.2.1.0326:805 => page='../tool/loginCheck.php?destinationWidth=512&destinationHeight=100&isIE=&xhrPostDestination=loginResultDiv&xhrPostIsResultMessage=false&xhrPostValidationType=&xhrPostTimestamp=1673368667257'
projeqtor.js?version=V10.2.1.0326:806 => destination='loginResultDiv'
projeqtor.js?version=V10.2.1.0326:807 => formName'loginForm'
projeqtor.js?version=V10.2.1.0326:808 => isResultMessage='null'
projeqtor.js?version=V10.2.1.0326:809 => validationType='null'
projeqtor.js?version=V10.2.1.0326:810 => directAccess='null'
projeqtor.js?version=V10.2.1.0326:811 => silent='null'
projeqtor.js?version=V10.2.1.0326:812 => callBackFunction='?'
projeqtor.js?version=V10.2.1.0326:813 => noFading='null'
projeqtor.js?version=V10.2.1.0326:1247

_4c0 {message: 'Unable to load ../tool/loginCheck.php?destinationW…ostTimestamp=1673368667257&csrfToken= status: 500', response: {…}, status: 500, responseText: '', xhr: XMLHttpRequest, …}

dojo.js?version=V10.2.1.0326:2

_4c0 {message: 'Unable to load ../tool/loginCheck.php?destinationW…ostTimestamp=1673368667257&csrfToken= status: 500', response: {…}, status: 500, responseText: '', xhr: XMLHttpRequest, …}

So i'm back in 10.0.4.

Can you help me ?

Thanks.

Eric

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babynus
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11 Jan 2023 09:01 #6 by babynus

Replied by babynus on topic Unable to connect after the upgrade to 10.1.2

Logs show you did not respect the migration process.
You must overwrite existing code, not create new one.
Logs show you migrate from version "" to version V10.2.1, loooking like new instance.

Babynus
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[SOLVED] Unable to connect after the upgrade to 10.1.2

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