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The problem with the assignments

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23 Mai 2023 03:28 #7 by Tatiana
Replied by Tatiana on topic The problem with the assignments
What does it mean that toy cannot link the real time which is indicated for the activity and what was informed on a ticket. Cannot you calculate that the sum of tickets does not equal to 12 thousands hours?!

All advice is superficial. I did everything what you said again, nothing changed

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23 Mai 2023 08:28 #8 by babynus
Replied by babynus on topic The problem with the assignments
User can input real time on activity. Let say they enter X days of real work on Activity A.
If then users link tickets to this Activity A as planning activity, and enter real work on the tickets, let say total of Y days, then real work on the activity is X + Y.
Babynus
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23 Mai 2023 13:26 #9 by Tatiana
Replied by Tatiana on topic The problem with the assignments
Yes, I do understand that. However, the developer enter the real time in 1 ticket, estimated time was 7 hours, he finished the task for 6,5 hours (screenshot attached). So, the overall real time for the ticket is 6,5 hours. The ticket is linked to the activity. There is only one ticket which is linked to that activity. Our developers dont have rights for the timesheet section to put the real time data to the activity. 

Taking into account this information, the overall real time shoud be 6,5 hours for the activity. Is that right? 
However, the real time for that activity is almost 18 thousands hours. My question is how is that possible? 
Attachments:

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23 Mai 2023 14:17 #10 by babynus
Replied by babynus on topic The problem with the assignments
Can you please try this query on the DB
select * from work where refType='Activity' and refId=6761
What is the result ?
Babynus
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24 Mai 2023 04:09 #11 by Tatiana
Replied by Tatiana on topic The problem with the assignments
The result in the attached file
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24 Mai 2023 09:07 #12 by babynus
Replied by babynus on topic The problem with the assignments
You only get one Row ?
To be sure, please execute
select count(*), sum(work), min(workDate) as start, max(workDate) as end from work where refType='Activity' and refId=6761
Babynus
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