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Connection

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18 Avr 2013 12:15 #1 by ekolossov
Connection was created by ekolossov
Hi,

We are using v.3.2.2.
A few users reported some problems with connections - they have been knocked out just after connection. We can see it in the log files (but no Errors).
The same time this connections are not listed in the 'Audit connections' screen.
Any suggestions?

Regards,
Evgueni

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18 Avr 2013 20:25 #2 by babynus
Replied by babynus on topic Re: Connection
Did these users have several instances opened on several tabs of sale Browser ?
Babynus
Administrator of ProjeQtOr web site

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19 Avr 2013 08:16 #3 by ekolossov
Replied by ekolossov on topic Re: Connection
no

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19 Avr 2013 10:11 #4 by babynus
Replied by babynus on topic Re: Connection
I don't know what could have happended.

Does it still occur ?
It it regular or only pontual ?
Any idea of the conditions of production ? (connection via 3G, through VPN, ...)
Babynus
Administrator of ProjeQtOr web site

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19 Avr 2013 13:00 #5 by ekolossov
Replied by ekolossov on topic Re: Connection
No pattern so far. Happening for direct connections and VPN connections as well.
I have enclosed screenshot with the message
Attachments:

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19 Avr 2013 13:19 #6 by babynus
Replied by babynus on topic Re: Connection
Hi,

The message is very specific : it comes from new functionality in V3.2 :Admin has now the possiblity to kill existing session. It will disconnect all connected users.

Can you check that your confirguration does not give access to the "administration" screen to too many people who could "play" with this functionality ?
Babynus
Administrator of ProjeQtOr web site

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