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Error message on copying parent project

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04 Fév 2014 14:31 #1 by caccia
Error message on copying parent project was created by caccia
Hi Babynus,

I'm at a loss to understand this error message I got when trying to copy a project (with sub-projects, and activities, etc.).
I haven't seen ajnything in the logs, even at level 4.



Any idea where I should look ?
Your help is much appreciated, as always !
Attachments:

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04 Fév 2014 15:01 #2 by babynus
Replied by babynus on topic Error message on copying parent project
This message sometimes happens when current save could not be completed.
In most cases you retrive an error in the log files.

In your case, you possibly faced a Timeout or somethong like that, so maybe the answer was directly retrieved from Apache (or any other front end).
Maybe you could have a look at your apache logs.

One hint : you could add $debugQuery=true; in your parameters.php file.
This way you'll have a trace of every query to the database. This could give an hint of where issue happens.
For instance, if several tries end on different queries, then a Timeout is a good suspect.
Babynus
Administrator of ProjeQtOr web site

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05 Fév 2014 11:13 #3 by caccia
Replied by caccia on topic Error message on copying parent project
You are quite right, I also figured it had to be a server-side error, since I had nothing in the Projeqtor logs.
And indeed I got this:

PHP Fatal error: Maximum execution time of 300 seconds exceeded in C:\Program Files (x86)\Zend\Apache2\htdocs\iPMP\model\persistence\Sql.php

I notice also you have made an optimisation in V4.1.2 (I'm still on V4.0.6):
"Move project (change WBS) optimization for projects with many sub-projects and/or activities"
=> do you think this could help to prevent such an error ? (I guess also increasing the max execution time would be ok, but it seems like a "band-aid" solution :P )

Anyway, thanks for your quick input !

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05 Fév 2014 12:00 - 05 Fév 2014 12:01 #4 by babynus
Replied by babynus on topic Error message on copying parent project
Yes V4.1.2 should fix your issue. :P

First there is an important performance improvement so that operation will take must less time. :woohoo:

And also the time limit is dynamically increased to 5mn ;)
(will not work if PHP configuration forbids dynamic changes) :(
Babynus
Administrator of ProjeQtOr web site
Last edit: 05 Fév 2014 12:01 by babynus.

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