All products available in Tickets

This is an issue that was introduced by changing list of "Products" to "Products or Component".
We realized it is source of issues and mess.
So there will be a change in V5.3 to get back to previous system, and ass list of components beside list of products (not in the same list).
To revert to old system befote V5.3 is deployed, just remane field "idProductOrComponent" to "idProduct" in /model/Ticket.php.

Hi,
Maybe advise is not good because I did not understand your problem at first.
If I can summarize, you expect on tickets to have list of products including all tickets, without any restriction.
The fact is there is a restriction that was introduced in V4.4 to limit list of products to products linked to project through version (Ticket #1457).
My misunderstanding come from the fact that this change is quite old...
... and sorry but there is not chance to revert to old behavior in standard version as it seems to fit most users needs.

It you with to revert, you'll have to :
- define new objet, extending Product, with different name (for instance OwnProduct).
- hide Product on ticket screen
- add field idOwnProduct on Ticket.
If you wish to have this done for you, just request for a quote, we could do this for you as a plugin.