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Problem - New notes don't appear anymore

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24 Oct 2016 12:02 #7 by dnaton
On my PC, nothing has changed. On network, I need to ask my administrator but I'm quite sure nothing has changed this month.

To upgrade from 5.5.3 to 5.5.4, I have do the same than precedent uprgrade (I hope it is th right process)

Download new version and dezipp in a folder on my pc
Close ProjeQtor in Administration panel
Download the new version using Filezilla

Reopen Projeqtor (connecting as Admin)

Regards,
Damien
.
ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2

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24 Oct 2016 12:24 #8 by babynus
And 5.5.3 was working fine ?

Babynus
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25 Oct 2016 14:35 #9 by dnaton
Hello Babynus,

Here is results from somes tests I've made yesterday and this morning.

I've tested the upgrade from a clean environnement (Projeqtor in version 5.3.3 with a few data) to the version 5.5.4.

It's ok : I can creat a note, a project, without error warning or problem.

But when I import in this "clean environnement" a dump from my "production Database" (which is in 5.5.4 too), I found again my problem :

1) I can't create a project or an activity, I've got this message



2) I can create a new note but it's appear with an #0 id and no text , and can't be erase, with this error message :


3) I can create a ticket

It's a "weird" behavion :-( and I don't understand what's happened : is my production database corrupted ? How can see that and fix that ?

It's really problematic today : I can't use my "production environnement" anymore : there ar to many errors :-(.

Another questions :
* what's happend if I restore on a 5.5.3 (or before) environnement a database from a 5.5.4 environnement : is it possible ?
* what's happend if I restore on a 5.5.4 environnement a database from a 5.5.3 environnement (or before): is it possible ?

Thanks for your help, I'm in a very difficult situation today :-(

regards,
Damien

Regards,
Damien
.
ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
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25 Oct 2016 14:43 #10 by babynus
Very weird.

I can propose you to send us an anonymised dump of your database.
I'll send you a plugin that can do that.

About migration back and reverse :
if you restore a database with version < code version, you'll play again migration, automatically, whatever the version, so no worry.
if you restore a database with version > code version, you may face some issue on fields that haver been renamed or changed. New ones will not cause issue. So you won't have problem of on just change patch level on same release from V5.5.x to V5.5.y. Note that then you'll get issues when you upgrade to latest version, as database changes have already been aplied, but you can do with it.

Babynus
Administrator of ProjeQtOr web site

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25 Oct 2016 14:48 #11 by dnaton
Thanks for your quickly answer.

What is an "anonymised dump of your database" ? How can I do that ?

No problem for me to send you if necessary a full version of my database.

By mail ?

Regards,
Damien
.
ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2

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25 Nov 2016 15:07 #12 by babynus
After analysis of database, it seems Primary Key and AUTO_INCREMENT have disapeared on most (if not all) tables.
After fixing this, all seems correct.

Babynus
Administrator of ProjeQtOr web site

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