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Email : Message body empty

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25 Déc 2016 21:08 #1 by lmlm
Hello,
I am new user of Projeqtor (previous: dotproject).
I have right install and think well config.
Our web site is host by OVH (Apache 1.3, PHP Version 5.6.21)

I've got a difficulty with mail. I clic on "Send information to user" send their login/password by mail and I got error message : "Not able to send mail to 'ww@yy' ask admin.
In the log i have :
2016-12-25 20:37:23.179 ***** ERROR ***** Error sending mail
2016-12-25 20:37:23.181 ***** ERROR ***** SMTP Server : smtp.yy.fr
2016-12-25 20:37:23.182 ***** ERROR ***** SMTP Port : 587
2016-12-25 20:37:23.183 ***** ERROR ***** Mail stored in Database : #20
2016-12-25 20:37:23.183 ***** ERROR ***** PHPMail error : Message body empty
2016-12-25 20:37:23.184 ***** ERROR ***** PHPMail debug :

So mail was not sent, in the windows "Email sent", the sent statut is "error" (see png joined)

BUT I received a mail when I have create and assight an activity by request to sent a mail to requestor ....

I searched in yours forum, test to modify parameters.php : $paramMailerType='mail';

Config Emailing

email of administrator : myemail
'from' email when sending mails : myemail
'reply to' email when sending mails : myemail
name of sender and reply to : My name
smtp server : smtp.yyy.fr
smtp port : 587
smtp login name : myemail
smtp login password : password
end of line format for mail : default format (\r\n)
sendmail path : empty

I found any way to solve this mail error.
If someone have idea

Attachments:

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26 Déc 2016 00:09 #2 by babynus
Replied by babynus on topic Email : Message body empty
Did you look in projeqtor log file to see if any error is reported ?

Babynus
Administrator of ProjeQtOr web site

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26 Déc 2016 10:53 #3 by lmlm
Replied by lmlm on topic Email : Message body empty
Thank you for answer
Yes I do
I dont find anything except that the Messagebody is empty
I attach the 1st log (modified on my domain)

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26 Déc 2016 10:54 #4 by lmlm
Replied by lmlm on topic Email : Message body empty
Log file

File Attachment:

File Name: projeqtor_...1224.log
File Size:209 KB

File Attachment:

File Name: projeqtor_...1224.log
File Size:209 KB
Attachments:

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26 Déc 2016 11:14 #5 by babynus
Replied by babynus on topic Email : Message body empty
Hi,

Right, no issue about email generation.
Could you please post content of table email ?

NB : you have acces rights issue on directory /home/isn/www/projeqtor/model/

Babynus
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26 Déc 2016 11:44 #6 by babynus
Replied by babynus on topic Email : Message body empty
Check Global parameters for parameter "body of mail to user ".
It should not be empty.
Default value is

You are welcome to ${dbName} at <a href="${url}">${url}</a>.<br>Your login is <b>${login}</b>.<br/>Your password is initialized to <b>${password}</b><br/>You will have to change it on first connection.<br/><br/>In case of an issue contact your administrator at <b>${adminMail}</b>.


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