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Very serious problem with plugin Screen Customisation

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05 Jan 2017 11:52 #1 by dnaton
Hello

First, happy new year for all of you for this year 2017 :)

I've got a very serious problem with plugin Screen Customisation since the ProjeQtor upgrade in v6.0.5 (wich would be corrected a previous problem withe this plugin)

When I try to display a field (which is masked for the moment), I have this message


and nothing is changed and can be saved.

What is more serious is....when I select a field to be masked and save my change, it is saved but all my settings disappear :sick:

All my settings in ScreeCustomisation, for all screen are disappear :sick: and all my users see now all the fields.

And more serious, I can't reapply theses settings, all my new settings can't be saved :blush:

I can reproduce thes problem on my "ProjeQtor" test environnment.

I think there is a big problem in the last 6.0.5 version.

Regards,
Damien
.
ProjeQtOr v11.0.1 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : Personalized Translation 1.5 - Customization of screen 6.6
Attachments:

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05 Jan 2017 11:54 - 05 Jan 2017 11:55 #2 by babynus
Hi,

We'll investigate.

Did you clear browser cache to be sure ?

Babynus
Administrator of ProjeQtOr web site
Last edit: 05 Jan 2017 11:55 by babynus.

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05 Jan 2017 11:58 #3 by dnaton
Hi Babynus,

Yes, I did it

I have done many tests, with different browser (Opera, IE and Firefox) and it is the same.

Regards,
Damien
.
ProjeQtOr v11.0.1 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : Personalized Translation 1.5 - Customization of screen 6.6

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07 Jan 2017 20:17 #4 by babynus
Hi,
I thing I can find a patch for saving issue when you "unmask" an item, but I'm struck with saving issue making your configuration disepearing when you add some hidden field.

First, please confirm that you try and hide some fields "for a given type".
(a print screen could help)

Then, also confirm wersions for
ProjeQtOr : V6.0.5 ?
Screen Customization plugin : V3.0 ?

Can you please provide a dump or print screen for table "extrahiddenfield" (it contains only configuration data, no confidential data) ?
Thanks in advance.

Babynus
Administrator of ProjeQtOr web site

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08 Jan 2017 11:28 #5 by babynus
Your issue raised a compatibility issue that was not checked.

It seems versions below V3 of plug-in Screen Customization is not compatible with V6.0.6.
We correcly check minimum version of ProjeQtOr for plugin compatibility, but not maximum version.
The compatibility control will be deployed in coming patch V6.0.6.
In parallel we will also deploy new patched version of plugin Screen Customisation (a fix not linked to this issue, but that will allow hiding Work Elements for Tickets or Planning Elements on Activities depending on profile).

If after migrating to V6.0.6 and plugin V3.1 you still face your issue or weird behaviors, please send us a dump of your table "extrahiddenfields". We'll help you fix its content.

Babynus
Administrator of ProjeQtOr web site

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09 Jan 2017 09:53 - 09 Jan 2017 09:53 #6 by dnaton
Hi Babynus,

Thanks for your answers.

I confirme I'm in version 6.0.5 for ProjeqTor but in version 2.1 for plugin Screen customization (I didn't know there was a new version of the plugin :( ).

I will upgrade to the news versions (ProjeqTor and Screen Customization but have some questions to be sure not to make mistakes
  • First upgrade Screen Customization plugin then ProjeqTor or the opposite ?
  • For upgrade the plugin, is it like for ProjeQtor ? simply download the new version on the plugin directory ? Or should I proceed with a new installation of the plugin ?

Regards,
Damien
.
ProjeQtOr v11.0.1 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : Personalized Translation 1.5 - Customization of screen 6.6
Last edit: 09 Jan 2017 09:53 by dnaton.

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