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Unable to delete an access mode I created

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14 Mar 2017 17:43 #1 by dnaton
Hello

I created a new access mode "GestionnaireR".

After many tries without success to use it in screen "Data access (project dependant)" (this access was visible in the list, but impossible to save), I decided ti delete it.

But when I go on the screen "Access mode", I see it but can't delete :-( . Projeqtor tell me this item seems to be recently deleted (see image below).

I didn't delete it....but I want to....but I can't :silly:



I understand now why it didn't work in screen "Data access" but I don't understand why it is like that...and how delete it really.

Could you help me ?

Thanks

Regards,
Damien
.
ProjeQtOr v11.0.1 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : Personalized Translation 1.5 - Customization of screen 6.6
Attachments:

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14 Mar 2017 18:09 #2 by dnaton
And now, the situation is worse :oops:

I created a new access mode, I save and.......all my access mode are no more visible !



I disconnect, delete my browser cache, reconnect, it's always the same.

I try with another admin account, it's the same : I don't have anymore access to the access mode ...

Regards,
Damien
.
ProjeQtOr v11.0.1 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : Personalized Translation 1.5 - Customization of screen 6.6
Attachments:

Please Connexion or Create an account to join the conversation.

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14 Mar 2017 20:15 #3 by babynus
First issue may be due to some caching (most habilitation parameters use cache)

Second is more blocking. Possibily can be due to unexpected character in name ?
Can you check for errors in the log file or in the browser console ?

Babynus
Administrator of ProjeQtOr web site

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15 Mar 2017 08:48 #4 by dnaton
Hello Babynus,

This not a problem of cache, I delete always my cache when I quit my browsers : the problem occurs with IE, Firefox, Chrome, with empty cache.

There are no errors in log or console, absolutely nothing.

And for specific characters, I don't think : I have created GestionnaireR and GestionnaireP (but maybe a special character by error, it can be possible).

Is there a way to go directly with Mysql to the table(s) to delete some entry that cause the problem ? (the last 2 entries I created ?)

Thanks

Regards,
Damien
.
ProjeQtOr v11.0.1 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : Personalized Translation 1.5 - Customization of screen 6.6

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15 Mar 2017 09:16 - 15 Mar 2017 09:17 #5 by babynus
Hi,

For Access Mode, there is not problem to delete in the DB, as long as you are sure they are not used yet.
This is because there is no automation that will create other items automatically.

But I would be interested in projeqtor log report and browser console errors to identify source of error.

Babynus
Administrator of ProjeQtOr web site
Last edit: 15 Mar 2017 09:17 by babynus.

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15 Mar 2017 09:28 #6 by dnaton
Can you tell me what is the name of the tble concerned ? The items concerned are not used yet, so I can delete them without problem.

For error log, I send you the log from yesterday (see attached file)

For console message, how can I send you ? I don't have anything displayed yet. Is there a log I can send ?

Regards,
Damien
.
ProjeQtOr v11.0.1 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : Personalized Translation 1.5 - Customization of screen 6.6
Attachments:

Please Connexion or Create an account to join the conversation.

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