Bug with ticket Imputation?

Hi,

Look my attachments.

You will see a split tickets time ; 2 hour on "Planifier et assister les tests Mardi 16 janvier" on 08/01/2018.

But in the time sheet, you see 2 hours on Unassignment time. Why? Is it normal? I can not know where the 2 hours comes from.

In a other way, for the same type of split ticket time, we can see the time under his projet. That I feel normal.

Thank you

Hi,
What you mean exactly?

Both tickets are not planned type (So, all my tickets in my projects are not planned type) and I saw only one with this behavior. They are not planned type in my default list. I do not think it's useful to add "Planned Ticket" in the list of types. Projeqtor does not recognize that, like any others type value of ticket that I can create, it is simple a text.

The help documentation say : Tickets : A ticket is a kind of task that can not be unitarily planned. Is not that exactly why the ticket is interresting, right? Following small unplanned tasks on a project or activity .I don't see the logic or any benefit of having an unplanned ticket disassociated from the parent project or parent activity when it's moment to put time. I see only disadvantages.


Can'you explain me?

Thank you.

Hi,

I still do not understand why a ticket, comes in a non-assigned total under imputation. Would not it be more intuitive to add a "unassigned" line under the project rather to add a line without information at the top of the imputation. Because it may require us to create an activity only to instruct a ticket if no activity matches,. I think making the ticket less powerful.

But, I understand what you explain.
I will always put Activity in my ticket.

Thank you for you time