403 forbidden error

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slimanet
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12 Jan 2018 09:15 #1 by slimanet

403 forbidden error was created by slimanet

hello,
when i tried to install projeqtor on a subdomain i get this error message ::

Technical issue occured possibly due to bad network connection.<br/>Please try again.<br/>If issue persists&#44; please contact your administrator.

in the console i get this error ::

dojo.js?version=V6.5.2.0185:2 POST http://sub.domain.net/tool/configCheck.php?destinationWidth=869&destinationHeight=65&isIE= 403 (Forbidden)

Error on xhrPost return for loadContent('../tool/configCheck.php?destinationWidth=869&destinationHeight=65&isIE='&#44; 'configResultDiv'&#44; 'configForm'&#44; 'null') : <br/> RequestError: Unable to load ../tool/configCheck.php?destinationWidth=869&destinationHeight=65&isIE= status: 403

dojo.js?version=V6.5.2.0185:2 _4a8 {message: "Unable to load ../tool/configCheck.php?destinationWidth=869&destinationHeight=65&isIE= status: 403", response: {…}, status: 403, responseText: "<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">…cument to handle the request.</p>↵</body></html>↵", xhr: XMLHttpRequest, …}
_3c7 @ dojo.js?version=V6.5.2.0185:2
(anonymous) @ dojo.js?version=V6.5.2.0185:2
_18b @ dojo.js?version=V6.5.2.0185:2
_189 @ dojo.js?version=V6.5.2.0185:2
reject.errback @ dojo.js?version=V6.5.2.0185:2
_18b @ dojo.js?version=V6.5.2.0185:2
_189 @ dojo.js?version=V6.5.2.0185:2
reject.errback @ dojo.js?version=V6.5.2.0185:2
_18b @ dojo.js?version=V6.5.2.0185:2
_189 @ dojo.js?version=V6.5.2.0185:2
reject.errback @ dojo.js?version=V6.5.2.0185:2
_18b @ dojo.js?version=V6.5.2.0185:2
_189 @ dojo.js?version=V6.5.2.0185:2
reject.errback @ dojo.js?version=V6.5.2.0185:2
(anonymous) @ dojo.js?version=V6.5.2.0185:2
_3ea @ dojo.js?version=V6.5.2.0185:2
_3e4 @ dojo.js?version=V6.5.2.0185:2
_402.reject @ dojo.js?version=V6.5.2.0185:2
_3f0 @ dojo.js?version=V6.5.2.0185:2
_3ea @ dojo.js?version=V6.5.2.0185:2
_3e4 @ dojo.js?version=V6.5.2.0185:2
_402.reject @ dojo.js?version=V6.5.2.0185:2
_3f0 @ dojo.js?version=V6.5.2.0185:2
_3ea @ dojo.js?version=V6.5.2.0185:2
_3e4 @ dojo.js?version=V6.5.2.0185:2
_402.reject @ dojo.js?version=V6.5.2.0185:2
_3f0 @ dojo.js?version=V6.5.2.0185:2
_3ea @ dojo.js?version=V6.5.2.0185:2
_3e4 @ dojo.js?version=V6.5.2.0185:2
_402.reject @ dojo.js?version=V6.5.2.0185:2
_3f0 @ dojo.js?version=V6.5.2.0185:2
_3ea @ dojo.js?version=V6.5.2.0185:2
_3e4 @ dojo.js?version=V6.5.2.0185:2
_402.reject @ dojo.js?version=V6.5.2.0185:2
_31d @ dojo.js?version=V6.5.2.0185:2
_32a @ dojo.js?version=V6.5.2.0185:2
XMLHttpRequest.send (async)
xhr @ dojo.js?version=V6.5.2.0185:2
dojo.xhr @ dojo.js?version=V6.5.2.0185:2
dojo.rawXhrPost.dojo.xhrPost @ dojo.js?version=V6.5.2.0185:2
loadContent @ projeqtor.js?version=V6.5.2.0185:759
(anonymous) @ VM445:7
_onSubmit @ projeqtorDojo.js:2
(anonymous) @ dojo.js?version=V6.5.2.0185:2
__onClick @ projeqtorDojo.js:2
(anonymous) @ dojo.js?version=V6.5.2.0185:2
on.emit @ dojo.js?version=V6.5.2.0185:2
(anonymous) @ projeqtorDojo.js:2
setTimeout (async)
(anonymous) @ projeqtorDojo.js:2

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babynus
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12 Jan 2018 09:20 #2 by babynus

Replied by babynus on topic 403 forbidden error

Reply is "403 (Forbidden)"
So you have error in configuration of your acces rights to sub-domain folders.
Check your apache config (try and widely open rights)

Babynus
Administrator of ProjeQtOr web site

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slimanet
Topic Author
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12 Jan 2018 14:09 - 12 Jan 2018 14:22 #3 by slimanet

Replied by slimanet on topic 403 forbidden error

thank you, here is screenshot of access permission;

Last edit: 12 Jan 2018 14:22 by slimanet.

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babynus
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Moderator

14 Jan 2018 11:17 #4 by babynus

Replied by babynus on topic 403 forbidden error

Your issue is not on physical access rights to folder.
It is in Apache configuration.
You virtual host does not grant access.

Babynus
Administrator of ProjeQtOr web site

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