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Cannot login

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05 Sep 2018 09:04 #1 by rocco.iacchetti
Cannot login was created by rocco.iacchetti
Good morning.

I've installed ProjeQtor on my Ubuntu 16.04 server.
Everything seems to go well and I immediately see the projeqtor configuration page.
The server is running plesk and the projeqtor is under a subfolder (myservername.com/projeqtor).

After configuration I see the login page.

Every combination user - pwd fails: "login parameters not valid".

I've tryed to change the password directly on the db, but same result.
If I push the "forget password" button, it gets stucked indefinitely.

See no error log in apache2 log file.

apache2 -v
Server version: Apache/2.4.18 (Ubuntu)

Php -v
PHP 7.0.30-0ubuntu0.16.04.1 (cli) ( NTS )
Copyright (c) 1997-2017 The PHP Group
Zend Engine v3.0.0, Copyright (c) 1998-2017 Zend Technologies
with the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured) v10.0.3, Copyright (c) 2002-2017, by ionCube Ltd.
with Zend OPcache v7.0.30-0ubuntu0.16.04.1, Copyright (c) 1999-2017, by Zend Technologies

What's wrong? Can you help me?

Regards.
Rocco Iacchetti.

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05 Sep 2018 09:18 #2 by babynus
Replied by babynus on topic Cannot login

If I push the "forget password" button, it gets stucked indefinitely.

How did you do this ?
There is no such button on projeqtor :evil:

First login must be done with admin / admin.
If you DB is populated, it means you succeded at least once.
Try and set password to "admin", and crypto to Null (null value not string "null") in table resource.
If connection works only once you have a cryptographic issue. Check your php modules.

Babynus
Administrator of ProjeQtOr web site

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05 Sep 2018 09:54 #3 by rocco.iacchetti
Replied by rocco.iacchetti on topic Cannot login
Sorry :-(
The button is "Cambia Password" in italian, i.e. "Change password", not forget password.
My fault.

But I cannot login even the first time and even resetting the password through the db directly.

Could it be a Firefox problem?
Should I use another browser?

Can I give you the server link so you can make a try directly?
I really do not know what to do ...

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05 Sep 2018 09:59 #4 by rocco.iacchetti
Replied by rocco.iacchetti on topic Cannot login
" If connection works only once you have a cryptographic issue. Check your php modules. "

Ok, it could be.
This is my php -m result:

root@server:/home/rocco# php -m
[PHP Modules]
calendar
Core
ctype
curl
date
dom
exif
fileinfo
filter
ftp
gd
gettext
hash
iconv
imap
ionCube Loader
json
libxml
mbstring
mysqli
mysqlnd
openssl
pcntl
pcre
PDO
pdo_mysql
pdo_sqlite
Phar
posix
readline
Reflection
session
shmop
SimpleXML
sockets
SPL
sqlite3
standard
sysvmsg
sysvsem
sysvshm
tokenizer
wddx
xml
xmlreader
xmlwriter
xsl
Zend OPcache
zip
zlib

[Zend Modules]
Zend OPcache
the ionCube PHP Loader (enabled) + Intrusion Protection from ioncube24.com (unconfigured)

Do you see if I miss something?

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06 Sep 2018 10:50 #5 by babynus
Replied by babynus on topic Cannot login
Best it to check apache error log and look for error.

Babynus
Administrator of ProjeQtOr web site

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08 Sep 2018 08:47 #6 by rocco.iacchetti
Replied by rocco.iacchetti on topic Cannot login
Thank you.

I've tryed redoing the configuration from the beginning.
I need to reset manually the password once, but then everything is ok.
We are starting using it, very complete tool.

Thanks for this.

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