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Context of a ticket : How does it works ?

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21 Jan 2019 14:24 #1 by dnaton
Hello,

I want to know how works the fields "Context" in the ticket screen.

By default, Ther is 3 fields, corresponding to environment, OS and browser.

what I'm looking for :

* is it possible to modify the lists of each context ? If yes, where is it possible ?
* is it possible to modify the name of one of theses three contexts.

If I take a look in Parameters/Lis of types, I see type of context but I can't create a new (and can't modify thoses which exist) and I don't see where are the value for each context.

Thanks for your help :-)

Regards,
Damien
.
ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2

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22 Jan 2019 16:00 #2 by babynus

* is it possible to modify the lists of each context ? If yes, where is it possible ?

Yes, in Environmental parameters / Context

* is it possible to modify the name of one of theses three contexts.

Yes, Parameters / List of Types / Context types

Babynus
Administrator of ProjeQtOr web site

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23 Jan 2019 08:38 #3 by Envergus
Hi Babynus,
The problem is in these two lines in ContextType.php:
public $_noDelete=true;
public $_noCreate=true;

I don't know what is the purpose of these lines and if this persists in new versions.

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23 Jan 2019 08:44 - 23 Jan 2019 08:47 #4 by dnaton

Is it possible to modify the name of one of theses three contexts ?.

Yes, Parameters / List of Types / Context types


In fact, not in my case : I don't have the capability to modify the name of the context : the field is grey :-(


Regards,
Damien
.
ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2
Attachments:
Last edit: 23 Jan 2019 08:47 by dnaton.

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23 Jan 2019 08:48 #5 by Envergus
Hi dnaton

you can comment the lines in ContextType.php:

public $_noDelete=true;
public $_noCreate=true;

till we get the feedback from Babynus

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23 Jan 2019 14:29 #6 by dnaton
Thanks :-)

Regards,
Damien
.
ProjeQtOr v12.1.0 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : PersonalizedTranslation 1.6 - ScreenCustomization 7.2

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