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ProjeQtOr free project management software - Unable to send e-mails to other users - ProjeQtOr

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Unable to send e-mails to other users

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23 Déc 2020 12:17 #1 by Job
Unable to send e-mails to other users was created by Job
Hello,

We notice that e-mails stay pending on the section <<Email to be sent>>

Whereas the default test mail is been sent properly.

Find attached of emails sent since morning but are still pending. How can we solve this issue please email_to_be_sent.png



Thanks
Attachments:

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23 Déc 2020 12:44 #2 by babynus
Replied by babynus on topic Unable to send e-mails to other users
You cron is stopped and you used "group email" feature.
Cron process must run to send emails in background task
Babynus
Administrator of ProjeQtOr web site

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23 Déc 2020 12:55 #3 by Job
Replied by Job on topic Unable to send e-mails to other users
Okay, that's true my CRON was stopped. I just ran it.
How can I correct the problem with the "group email " feature please.
Because our aim is to enable everyone to receive notifications when ever he or she assigns a responsible to the ticket.

Thanks for your assistance.

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23 Déc 2020 13:32 #4 by babynus
Replied by babynus on topic Unable to send e-mails to other users
Disable the "group mail" feature in global parameters, of be sure the cron is running
Babynus
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23 Déc 2020 13:41 #5 by Job
Replied by Job on topic Unable to send e-mails to other users
Thanks it works well now.

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