Issues with Cron

Hello everyone,Since upgrading to ProjeQtOr v12.3.2, we’ve been experiencing a significant increase in errors and instability, particularly with the cron job, which frequently stops or fails to restart properly.We’ve checked our configuration and logs, but haven’t identified a clear root cause yet. The issues seem to have started right after the upgrade. We’ve noticed that these cron interruptions often occur after errors related to ticket reception via email inboxes.
Are there any known issues, workarounds, or patches available related to cron failures or general instability in v12.3.2?Any help or guidance would be greatly appreciated.
Thanks in advance for your support


Exemple de log :2025-11-06 08:24:50.735

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[IMBT#28] User corresponding to email address is #411
2025-11-06 08:24:50.739

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[IMBT#28] Message identified as reply to message from Ticket #12282
2025-11-06 08:24:50.739

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[IMBT#28] note not stored : only emails from known users allocated to the project
2025-11-06 08:24:51.031 ***** ERROR ***** [V12.3.2] CRON abnormally stopped
2025-11-06 08:24:51.031 ***** ERROR ***** [V12.3.2] === Trace Stack for last error ===
2025-11-06 08:24:51.032 ***** ERROR ***** [V12.3.2] => /var/www/vhosts/xxx.xxx-xxx/httpdocs/model/Cron.php at line 324 calling debugPrintTraceStack()
2025-11-06 08:24:51.032 ***** ERROR ***** [V12.3.2] => /var/www/vhosts/xxx.xxx-xxx/httpdocs/tool/cronRun.php at line 35 calling Cron:abort()
2025-11-06 08:24:51.032 ***** ERROR ***** [V12.3.2] => calling cronAbort()
2025-11-06 08:24:51.032 ***** ERROR ***** [V12.3.2] ===2025-11-05 16:58:56.799

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[IMBT#108] User corresponding to email address is #300
2025-11-05 16:58:56.805

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[IMBT#108] Message identified as reply to message from Ticket #12289
2025-11-05 16:58:56.805

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[IMBT#108] note not stored : only emails from known users allocated to the project
2025-11-05 16:58:57.919 ***** ERROR ***** [V12.3.2] CRON abnormally stopped
2025-11-05 16:58:57.920 ***** ERROR ***** [V12.3.2]  === Trace Stack for last error ===
2025-11-05 16:58:57.920 ***** ERROR ***** [V12.3.2]  => /var/www/vhosts/xxx.xxx-xxx.com/httpdocs/model/Cron.php at line 324 calling debugPrintTraceStack()
2025-11-05 16:58:57.920 ***** ERROR ***** [V12.3.2]  => /var/www/vhosts/xxx.xxx-xxx.com/httpdocs/tool/cronRelaunch.php at line 28 calling Cron:abort()
2025-11-05 16:58:57.920 ***** ERROR ***** [V12.3.2]  => calling cronAbort()
2025-11-05 16:58:57.920 ***** ERROR ***** [V12.3.2]  ===

Hello, any news on topics ?