Documents download problem

Hi,
Ticket #686 registered.

I tried to reproduce on Demo (Ticket #8 = Test for Ticket #686) :
- uploaded a doc file (including images)
- I could download the file and open it

Could you try and reproduce on Demo :
- download doc attacked to ticket #8 and open it
- upload a doc file from yours, download it and open it.

Other questions :
- did the issue occur on previous version, or did it appear with V2.2 ?
- did you have any change on your server ?

Thanks.

Hi,

Sample file uploaded on document #9 :
- can be downloaded and opened without any issue

Your own file at the same place :
- can be downloaded, but cannot be opened
=> I check directly getting it from server : cannot be opened neither.
=> I'm afraid your file is corrupted at source.

Could you please try, on the Demo :
- upload simple text file as document version
- upload same simple text file as attachment
- upload pdf file as document version
- upload same pdf text file as attachment
- upload doc file as document version (already done)
- upload same doc text file as attachment
Thanks.

You also tell me that uploaded file, fetched from server : how did you fetch it from server : SFTP ? in Binary or text mode ?

Very Strange.
It seems some UTF8 conversion has been applied.

What I did :
- download your file on Document #9 version 1.0
- open this doc with word : issue (request for conversion)
- open your doc with notepad, check encoding (= UTF8), change encoding to ANSI, save
- open this doc with word : OK
- upload this new doc as V3
- download the V3 doc, open it with word : OK

It seems that it is your upload that got wrong.
What browser are you using ? What version ?