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Ticket list is empty if i add "estimated work" field in this list

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16 Jan 2014 09:11 #1 by 002514
Ticket list is empty if i add "estimated work" field in this list was created by 002514
Hi

In the ticket menu, when i add the estimated Work field in the list, thze ticket list is empty. When i remove it, i see all tickets in my list

Do you have an explanation ?

Thank you
Yannick

See attached file
Attachments:

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16 Jan 2014 09:54 #2 by babynus
Replied by babynus on topic Ticket list is empty if i add "estimated work" field in this list
It is a bug, already identified, and fixed in V4.1.1.
Babynus
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16 Jan 2014 10:02 #3 by 002514
Replied by 002514 on topic Ticket list is empty if i add "estimated work" field in this list
sorry but i've already upgraded to 4.1.1, and i've the same problem

thank you

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16 Jan 2014 10:09 #4 by babynus
Replied by babynus on topic Ticket list is empty if i add "estimated work" field in this list
Hi,

Could you check for any Javascript error in the browser concole and post it here please ?
Thanks.
Babynus
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16 Jan 2014 10:59 #5 by 002514
Replied by 002514 on topic Ticket list is empty if i add "estimated work" field in this list
I execute debugger Firefox, and when i launch my request, I don't have an error.
However, in the debugger, the result of this request show us that several records exist with the same ID

(see attached file)

Maybe it's the origin of our trouble

Thank you

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16 Jan 2014 13:23 #6 by babynus
Replied by babynus on topic Ticket list is empty if i add "estimated work" field in this list

(see attached file)

No file attaches :(

But your explanation gives an hint.
You may have 2 records of workelement referencing the same ticket.

Look for workelements that have same refType and refId.
Query lilke this one should help :
select refType, refId, count(*) from workelement
group by refType, refId
having count(*) >1

Delete extra one...
Babynus
Administrator of ProjeQtOr web site

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