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Issue upgrading to V5

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17 Juil 2015 23:18 - 17 Juil 2015 23:19 #7 by briandlees
Replied by briandlees on topic Issue upgrading to V5
Good news and bad news.

The good news is that the error was avoided.

The bad news is that I still can't get past the spinner and the 'Upgrade in progress'. I turned logging to level 3 but the log only says:

2015-07-17 22:04:57 ===== TRACE ===== NEW CONNECTED USER 'admin'
2015-07-17 22:05:08 ===== TRACE ===== DISCONNECTED USER 'admin'

I also checked the database and the 'messages' table still only has 8 columns so it isn't being upgraded.
Last edit: 17 Juil 2015 23:19 by briandlees.

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18 Juil 2015 01:52 #8 by briandlees
Replied by briandlees on topic Issue upgrading to V5
I decided to try another tack. I deleted projector. I also deleted the database and checked that it was gone using the psql interpreter. I did a clean install of V5.0.3 and set debugging to level 4. Still no success; this is the logfile:

2015-07-18 00:32:48.121 ..... SCRIPT .... 192.168.0.200 /view/index.php
2015-07-18 00:32:48.367 ..... SCRIPT .... 192.168.0.200 /view/main.php
2015-07-18 00:32:48.390 ..... SCRIPT .... 192.168.0.200 Page=main.php
2015-07-18 00:32:48.395 ..... SCRIPT .... 192.168.0.200 ->/view/login.php
2015-07-18 00:32:48.895 ..... SCRIPT .... 192.168.0.200 /tool/saveDataToSession.php
2015-07-18 00:32:48.913 ..... SCRIPT .... 192.168.0.200 Page=saveDataToSession.php
2015-07-18 00:32:48.947 ..... SCRIPT .... 192.168.0.200 /tool/saveDataToSession.php
2015-07-18 00:32:48.966 ..... SCRIPT .... 192.168.0.200 Page=saveDataToSession.php
2015-07-18 00:32:49.049 ..... SCRIPT .... 192.168.0.200 /tool/saveDataToSession.php
2015-07-18 00:32:49.066 ..... SCRIPT .... 192.168.0.200 Page=saveDataToSession.php
2015-07-18 00:32:49.100 ..... SCRIPT .... 192.168.0.200 /tool/saveDataToSession.php
2015-07-18 00:32:49.123 ..... SCRIPT .... 192.168.0.200 Page=saveDataToSession.php
2015-07-18 00:32:49.154 ..... SCRIPT .... 192.168.0.200 /tool/saveDataToSession.php
2015-07-18 00:32:49.173 ..... SCRIPT .... 192.168.0.200 Page=saveDataToSession.php
2015-07-18 00:32:49.204 ..... SCRIPT .... 192.168.0.200 /tool/saveDataToSession.php
2015-07-18 00:32:49.227 ..... SCRIPT .... 192.168.0.200 Page=saveDataToSession.php
2015-07-18 00:32:57.191 ..... SCRIPT .... 192.168.0.200 /tool/getHash.php
2015-07-18 00:32:57.207 ..... SCRIPT .... 192.168.0.200 Page=getHash.php

There have been no further log entries for 20 minutes so I have concluded that it has failed. Still can't log in.

Please could you tell me what /tool/getHash.php is supposed to do as this is the last file that it seems to access before dying.

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18 Juil 2015 13:47 #9 by babynus
Replied by babynus on topic Issue upgrading to V5
On a forst install, you shoud not go to getHash.php as it is first step of authentication.
There is something weird about your config.
The first page you should get is config page.
Then login page should appear.
You login as admin/admin and database is populated.
You should then have all the logs of database updates....
Did you have this or not ? If yes, please post the log file.

Babynus
Administrator of ProjeQtOr web site

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18 Juil 2015 13:54 #10 by briandlees
Replied by briandlees on topic Issue upgrading to V5
I would agree with the word 'weird'!!

I should have been more explicit. I do get the config page and fill that in (that's how I set the debug to level 4). I then get the login page. I try to login as admin/admin and get the spinner going round indefinitely.

What do you mean by "...and the database is populated." What does it need to be populated with?

What "...logs of database updates..." do you mean? If you mean the logs in ../files/logs then I have posted the exact total of what is in the log file.

If you are saying I should not get to getHash.php on the first install, is there something I need to delete so that it knows it is a first install that I am missing? I assumed just to do the following:

delete /srv/www/projeqtor
delete ../files
delete database projeqtor
re-created database projeqtor

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18 Juil 2015 14:11 #11 by babynus
Replied by babynus on topic Issue upgrading to V5
So now I understand.
You ran configuration well.
Then on login page you get blocked.
As far as I can see, you "must" have a javascript error.
Please check browser console.

Only other possibility is a browser plugin blocking js execution.
I once met issues with skype "click to call" with is a real mess : drastically slowing down javascript execution and blocking to executions by "translating" parts of response, giving unexpected results.
Try and disable all plugins to try.

And really, check for js error in browser console.

Also you can use "network" tab in dev tools to check response of getHash.php.
Post it here, it may give some hint.

Babynus
Administrator of ProjeQtOr web site

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18 Juil 2015 17:02 #12 by briandlees
Replied by briandlees on topic Issue upgrading to V5
i will try to do so but I'm not that conversant with browser technology.

However, I'm bound to say that I think it unlikely to be a client side issue. So far I have tried to access this from:

Chrome running on Windows 8.1
Internet Explorer running on Windows 8.1
Chrome running on Android
Puffin running on Android
Firefox running on Linux

It seems unlikely to me that 4 browsers running on 3 operating systems all have the same javascript error.

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