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An activity appears closed in real work imputation

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10 Nov 2016 11:14 - 22 Nov 2016 09:55 #1 by ldeniel
Hello,

We set up an activity in a project, but since a few days it appears closed in Real work allocation so we can't fill the worked days.
The other activities do appear.
We checked that every project and sub-project were not closed, as well as the users.
We also checked that every project and sub-project were not under construction.
The activity is planned as usual but still we can't enter the worked days.

Please do you know why is this problem happening and how to solve it ?

Thank you.

_______________________________________________________________________________________________

Bonjour,

Nous avons créé une activité mais depuis quelques jours cette activité apparait "closed" dans les imputations et nous ne pouvons pas imputer les jours passés dessus.
Les autres activités apparaissent normalement.
Nous avons vérifié que le projet et les sous-projets jusqu'à celui contenant l'activité, ainsi que les utilisateurs, ne sont ni clos ni en construction.
Alors même que l'activité est planifiée correctement il est impossible d'imputer les temps passés dessus.

Savez-vous d'où peut provenir ce problème et comment le résoudre ?

Merci.
Last edit: 22 Nov 2016 09:55 by protion.
The topic has been locked.
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10 Nov 2016 19:40 #2 by babynus
Who is the connected user ?

Can Hugo enter some work when he is connected ?

Babynus
Administrator of ProjeQtOr web site
The topic has been locked.
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14 Nov 2016 09:08 #3 by ldeniel
The connected user wasn't hugo, but the problem is exactly the same from his account. He can't enter any work in the activity because it looks "closed".

Please find attached a screenshot of real work allocation from his point of view.
Attachments:
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16 Nov 2016 09:04 #4 by babynus
I can't see any issue on last screenshot.
Could you explain what is wrong ?

Babynus
Administrator of ProjeQtOr web site
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16 Nov 2016 09:18 - 16 Nov 2016 09:20 #5 by ldeniel
Well if I display the closed elements, the activity shows up as a closed activity, but it's not. So Hugo can't enter any work because the input fields are grey as if the activity was closed, and it shouldn't, I don't understand why the activity appears in that "closed" state, it's not !
Attachments:
Last edit: 16 Nov 2016 09:20 by ldeniel.
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18 Nov 2016 22:37 - 18 Nov 2016 22:37 #6 by babynus
Maybe these is some unconsistency in the database.
Could you try to close the activity and re-open it ?

Babynus
Administrator of ProjeQtOr web site
Last edit: 18 Nov 2016 22:37 by babynus.
The following user(s) said Thank You: ldeniel
The topic has been locked.
Moderators: babynusprotion
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