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[SOLVED] Problem with upgrade

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12 Sep 2017 14:47 - 12 Sep 2017 15:06 #1 by ekolossov
Hi,

We got a problem trying to upgrade from v.6.1.3 to the v. 6.3.6 - After upgrade log-in as admin, system doing database upgrade for about 30 minutes as usual but after that it coming with the message "Invalid login credentials".
Any suggestions?
Log file attached.

File Attachment:

File Name: projeqtor_...0912.log
File Size:535 KB

Actually it still running - the second log file added

File Attachment:

File Name: projeqtor_...12_2.log
File Size:644 KB


Regards,
Evgueni
Attachments:
Last edit: 12 Sep 2017 15:06 by ekolossov. Reason: added log file

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12 Sep 2017 16:22 #2 by babynus
Replied by babynus on topic Problem with upgrade
Clean browser cache, delete cookies and try again.

Babynus
Administrator of ProjeQtOr web site

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13 Sep 2017 10:35 - 13 Sep 2017 10:35 #3 by ekolossov
Replied by ekolossov on topic Problem with upgrade
No, it still not working - new log attached

File Attachment:

File Name: projeqtor_...0913.log
File Size:37 KB
ed
Attachments:
Last edit: 13 Sep 2017 10:35 by ekolossov.

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13 Sep 2017 10:45 #4 by babynus
Replied by babynus on topic Problem with upgrade
Hi,
Logs show that upgrade has been run at least twice.
I guess that you started upgrade that did not finish (seems to be quite long)

Babynus
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13 Sep 2017 10:47 #5 by ekolossov
Replied by ekolossov on topic Problem with upgrade
Today's upgrade has been run on restored instance/DB, so it been run only once.
I suspect the problem is there:
2017-09-13 08:37:17.656 ===== TRACE ===== Login error for user '< +•Å{4'

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13 Sep 2017 10:55 #6 by babynus
Replied by babynus on topic Problem with upgrade
Hi,
Logs show that upgrade has been run at least twice.
I guess that you started upgrade that did not finish (seems to be quite long) and tried to reconnect as admin. This started a new upgrade while first one was still in progress.
The upgrade to V6.3 can be a bit long depending on number of notes : we added required fields on notes and need to update every note.
What in unexpected is duration of operation : about 100 notes every 2 minute.
It seems quite slow (was much quicker on my server, about 1000 notes updates per minute) ... and you avec 37000 notes to update.
So, in your case, migration may long about 12 hours.

My advise :
- stop php to end all ongoing process (possibly you have several pmigration process still ongoing) and restart it
- if you can, retreive last backup of database
- launch upgrade in the evening or before week-end and let it run until it ends (about 12 hours in your case)
- do not reconnect as admin before the end

We recorded a ticket to block double migration process (block any connection during process, even for admin)

Babynus
Administrator of ProjeQtOr web site

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