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Bug on imputation

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22 Mar 2019 08:36 #1 by Yannobi
Bug on imputation was created by Yannobi
Hello,

Imputation works well except today and i don't understand why.
I have approximately 20 activities runnning. All was find before this thursday.

For this thursday, i enter 4 imputations on different projects.
I hit the record button.
I see the loader for 30 seconds (the rounded et turning thing) et nothing happened. The message saying the activities have been recorded doesn't appear and the 4 imputations have not been saved.

On the same day, imputations on activities for administrative project worked well.
No problem for the other days. No problem for my collegues.

Strange, isn't it !
Attachments:

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22 Mar 2019 09:51 #2 by babynus
Replied by babynus on topic Bug on imputation
Do you have some errors in log file ?
Do you have errors in browser console ?

Is issue persistent ? (did you try again and reproduce ?)

Babynus
Administrator of ProjeQtOr web site

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22 Mar 2019 11:09 - 22 Mar 2019 11:24 #3 by Yannobi
Replied by Yannobi on topic Bug on imputation
This issue is still present today.
I tried on several computers, with several browsers

When the issue occurs, no error displayed on the browser
On the log of the adminsitration menu of porjeqtor, nothing special :

2019-03-22 09:02:09.642 ===== TRACE ===== Cannot check Version at projeqtor.org/admin/getVersion.php
2019-03-22 09:02:09.642 ===== TRACE ===== Maybe allow_url_fopen is Off in php.ini...
2019-03-22 09:02:12.970 ===== TRACE ===== DISCONNECTED USER 'admin'
2019-03-22 09:02:24.197 ===== TRACE ===== NEW CONNECTED USER 'admin'
2019-03-22 09:02:24.752 ===== TRACE ===== Cannot check Version at projeqtor.org/admin/getVersion.php
2019-03-22 09:02:24.752 ===== TRACE ===== Maybe allow_url_fopen is Off in php.ini...
2019-03-22 09:02:55.904 ===== TRACE ===== DISCONNECTED USER 'admin'
2019-03-22 10:34:20.580 ===== TRACE ===== NEW CONNECTED USER 'admin'
2019-03-22 10:34:26.127 ===== TRACE ===== Cannot check Version at projeqtor.org/admin/getVersion.php
2019-03-22 10:34:26.127 ===== TRACE ===== Maybe allow_url_fopen is Off in php.ini...
Last edit: 22 Mar 2019 11:24 by Yannobi.

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22 Mar 2019 12:10 #4 by babynus
Replied by babynus on topic Bug on imputation
Hi,

No issue on log file.

For information, lines
2019-03-22 09:02:24.752 ===== TRACE ===== Cannot check Version at projeqtor.org/admin/getVersion.php 
2019-03-22 09:02:24.752 ===== TRACE ===== Maybe allow_url_fopen is Off in php.ini...
can be removed by disabling version check in global parameters.

If also no error on browser, it is difficul to analyse.

Can you try and retreive Apache Error log file and post errors here ?

Babynus
Administrator of ProjeQtOr web site

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22 Mar 2019 12:41 #5 by Yannobi
Replied by Yannobi on topic Bug on imputation
ok, but next week now ;)

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25 Mar 2019 13:14 - 25 Mar 2019 13:15 #6 by Yannobi
Replied by Yannobi on topic Bug on imputation
Hi again,

Error_log seems quite clear :

[Mon Mar 25 13:00:36.506908 2019] [:error] [pid 28117] [client 55.77.122.36:61675] 30 seconds exceeded in /var/www/html/projeqtor/model/PlanningElement.php on line 0, referer: l113301siepqtor.blabla.fr/view/main.php

I extended the max execution time to 45 seconds. What is your prescription for this php limit ?
Last edit: 25 Mar 2019 13:15 by Yannobi.

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