Update stuck on server

Hi there,

I've been using Projeqtor 7.0.9 from some time now and wanted to update to version 8.0.4.

I firstly copy the files of the 8.0.4 version, then I try to connect as an admin user, it lasts a very long time, and when I read the logs I can see that the update is correclty applied until the "Reformat WBS for PlanningElement" step but then it stops thus making the application unusable

This problem occurs only when I try the update on a distant server, it works very well on my computer with the same database as I have on the server.

Is it a known issue ? What could be causing it ?

Thanks for the help !

Hello,

I thought it was just long at first but I tried to let it run from june 13 until now and I still get the "update in progress" pop up if I try to connect to it and the logs are the same if we omit the connection attempts.

Also, the same update for a local database did not took more than 5 minutes

Hello, I did check and I think an error stands out in OVH's error :

[error] [client} [host] AH10141: FastCGI: comm with server "/homez.112/domain/www/tool/loginCheck.php" aborted: idle timeout (160 sec), referer: www.domain.net/view/main.php?lostConnection=true

I tried to rerun an update on my computer to try with the max_execution_time set to 1 but I still am not able to reproduce the bug

Do you think this could be the issue ? Could it be linked to the "max_execution_time" configuration ? If it's that I have no luck because I can't update these parameters with my hostig solution.