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email still not be sent after unchecked "under construction"

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13 Fév 2020 09:04 - 13 Fév 2020 09:05 #1 by robertji
hello,

I have unchecked the "under construction" option,



But I still can't get the alert mail of the activity over validated start date, why??

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Last edit: 13 Fév 2020 09:05 by robertji.

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13 Fév 2020 12:05 #2 by Flou
Hello,

Do you have in the indicator menu an indicator create for the activities which sends an email when the validated start date is exceeded?

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14 Fév 2020 04:12 #3 by robertji

Flou wrote: Hello,

Do you have in the indicator menu an indicator create for the activities which sends an email when the validated start date is exceeded?


Yes, I have add a indicator for validated start date:

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14 Fév 2020 11:15 #4 by Flou
Did you have correctly configure the sending of mail in the global settings?
you can test if you know the emails well.

if it works check that you have not activated the parameter "not receive his own emails".
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