View ProjeQtOr On SourceForge.net
ProjeQtOr - Project Management Tool
Supportez nous sur Capterra
OIN - Open Invention Network
ProjeQtOr free project management software - Send alert for expired tickets - ProjeQtOr

Prochaines sessions de formation

Les prochaines formations et démonstrations sont ouvertes, inscrivez-vous rapidement !

 

Démonstration de ProjeQtOr

(gratuit, sur inscription)

Mardi 23 avril (10h30-12h)

Jeudi 16 mai (16h-17h30)

Jeudi 13 juin (10h30-12h)

 
 

Planifiez avec ProjeQtOr

3 et 4 avril (9h - 12h30)

 
 

Administrez avec ProjeQtOr

10 et 11 avril (9h - 12h30)

 

 

 
 

Send alert for expired tickets

More
24 Mar 2021 18:58 #1 by pakkes
Hi.
I was wondering if there is a possibility to send several alerts for an expired ticket based on a rule.
As I understand it, the use of unit indicators is based on the due date of a ticket. However, I would like to send alerts / emails even after the due date has expired. For example, every 12 hours for the first 5 days, then once a day until the ticket is closed. Is there such a possibility?
If such a possibility does not exist, I would find it very interesting ...
Many thanks for all your constant and daily commitment to this huge wonderful project.

Please Connexion or Create an account to join the conversation.

More
24 Mar 2021 19:07 #2 by babynus
Have a look at Notifications !

Babynus
Administrator of ProjeQtOr web site

Please Connexion or Create an account to join the conversation.

More
24 Mar 2021 21:55 #3 by pakkes
Wow! ... I've forgotten to see in this section. Really impressive!!!
Just a question: where can I find the list of allowed words? I've looked into the guide and found nothing. May you please help me with this list?
Many thanks

Please Connexion or Create an account to join the conversation.

More
25 Mar 2021 09:27 #4 by babynus
For eack field you've got a "helper" section to help you add allowed words.

Babynus
Administrator of ProjeQtOr web site

Please Connexion or Create an account to join the conversation.

More
25 Mar 2021 09:56 #5 by pakkes
Many thanks!
One last question: helpers add words prepended by ${...} while inline help and manual refer to #{...}. Just to be double sure, is ${....} the correct choice?
Regards.

Please Connexion or Create an account to join the conversation.

More
25 Mar 2021 10:07 #6 by babynus
The code generated by helpers is the good one.
If my remenbering is correct, first version (contribution from community member) used #{...} format.
We replaced with ${...} as this format is used everwhere else (when required) in projector (email templates, mail titles, ...)

Babynus
Administrator of ProjeQtOr web site

Please Connexion or Create an account to join the conversation.

Moderators: babynusprotion
Time to create page: 0.035 seconds

Paramétrages de cookies

×

Cookies fonctionnels

Ce site utilise des cookies pour assurer son bon fonctionnement et ne peuvent pas être désactivés de nos systèmes. Nous ne les utilisons pas à des fins publicitaires. Si ces cookies sont bloqués, certaines parties du site ne pourront pas fonctionner.

Session

Veuillez vous connecter pour voir vos activités!

Autres cookies

Ce site web utilise un certain nombre de cookies pour gérer, par exemple, les sessions utilisateurs.