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ProjeQtOr free project management software - Tickets - ProjeQtOr

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21 Mar 2024 11:25 #1 by gzeferino
Tickets was created by gzeferino
Hello,

I am encountering an issue on ProjeQtOr: when I try to manually enter real-time on a ticket, I am faced with a blocking control that I cannot resolve. Could you help me identify the cause of the problem?

Here is the error message I receive:

"Invalid controls: entry exceeds the limit of 0 hours per day."

Thank you in advance for your help.

Best regards,
Attachments:

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22 Mar 2024 09:05 - 22 Mar 2024 09:06 #2 by Arkhanje
Replied by Arkhanje on topic Tickets
Good morning,

Do you have errors in the logs? in the browser console?
What are the settings of the resource working on this ticket? ETP? restriction on the work of the day or week?
You must have restricted the time entry for this resource, now you need to know where?!
Last edit: 22 Mar 2024 09:06 by Arkhanje.

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22 Mar 2024 09:38 #3 by gzeferino
Replied by gzeferino on topic Tickets
I don't know where this setting is, which is why I'm asking. Could you guide me on where I might find these settings? I'm a bit lost and any help would be greatly appreciated.

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22 Mar 2024 11:23 #4 by Arkhanje
Replied by Arkhanje on topic Tickets
You can find out more by reading the manual. Try to see if your resource is correctly configured.
So I assume there are no errors in the logs? no errors in the console?
Are you using MySQL or Postgres?

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