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ProjeQtOr - Project Management Tool
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ProjeQtOr free project management software - INBOX mail Attachment - ProjeQtOr

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INBOX mail Attachment

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07 Mai 2024 16:02 #1 by GLTmalo
hello, I set up a ticket inbox by activating the include attachments option.

1) When I send an email from an unlisted sender in my user table with an associated attachment, there is the creation of a ticket with the attachment available in the attached files section => OK

2) when I reply by email to this ticket from projeqtor by adding an attachment, the sender receives by email the answer with the attached post.=> OK

3) But when the sender answers by adding a new Attachment, I find the answer in the notes section but not the attachment. => KO

What’s wrong ?

Regards


 

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10 Mai 2024 11:14 #2 by babynus
Replied by babynus on topic INBOX mail Attachment
Include attachments only work when creating the tickets.
Answers to mail sent by projeqtor only add notes, attachments are not included.

Babynus
Administrator of ProjeQtOr web site

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13 Mai 2024 08:44 #3 by GLTmalo
Replied by GLTmalo on topic INBOX mail Attachment
Thank you babynus,

Has this evolution already been requested by the community? or is it planned in the road map?

regards

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14 Mai 2024 09:20 #4 by babynus
Replied by babynus on topic INBOX mail Attachment
Hi,

No, it's the first time this request appears.

Babynus
Administrator of ProjeQtOr web site
The following user(s) said Thank You: GLTmalo

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