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ProjeQtOr free project management software - [SOLVED] Impossible to log in after a new installation of ProjeQtor - Page 2 - ProjeQtOr

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[SOLVED] Impossible to log in after a new installation of ProjeQtor

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21 Mar 2016 09:38 #7 by dnaton
Can you (for test only) try to install a solution like wampp or Xampp on your desktop ?

It create in a single directory, without any other installation, a complete environnment for testing solutions using Mysql, php and Apache server (with other modules if you want).

Try with this solution if you have the same problem.

If no, the problem comes probably from IISS (a particular parameter ?)

Regards,
Damien
.
ProjeQtOr v11.0.1 - Apache v2.4.56 - MariaDB v10.4.28 - PHP v8.2.4
Plugins installed : Personalized Translation 1.5 - Customization of screen 6.6

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21 Mar 2016 09:59 #8 by babynus

Please help immediately...

I share dnaton advise : this forum offers free support.
It is based solely on the good will of community members.
So requesting for help "immediately" will only delay answers :evil: .

Now, about your issue : a quick search in the forum for IIS gave many hints.
=> Possibly Timeout occured.
=> Possibly some modules are installed, but DLL used are not the correct version

What is sure is that things are not exactly the same from your first post (where you reported some "invalid connection" messsage") and your last login print screen (with message "an error occured...").

So now, what is important is to give more hints.
Follow "Before submitting issue..." process : www.projeqtor.org/fr/forum-fr/9-tips-tri...ore-submitting-issue
And provide all log files you can give :
=> Browser console log
=> ProjeQtOr log file
=> Apache (or other web server) Log file
=> PHP log file

Regards.

Babynus
Administrator of ProjeQtOr web site

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21 Mar 2016 10:43 #9 by sagar.toshniwal
Got that. :cheer:

I attach following:
1. Browser (IE11) console screenshot
2. ProjeQtOr log file
3. Sorry, I can't access IIS log file as I don't have permission to do that (I am working on company laptop with permissions in force)
4. Sorry, I don't know where to look for PHP log files... :sick:

Please help!

I am an Eagle. On a mission to help those who want to help themselves...
Attachments:

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21 Mar 2016 11:11 #10 by babynus
Important message is in ProjeQtOr log file :

Login error for user '+÷Ó·'

Login name is not decrypted, so you may have encryption / decryption issue.
1) Clean browser cache to be sure you have correct version of javascript files
2) Encryption DLLs may be in cause on you PHP server (IIS). It is major to have IIS log file to help you.

Babynus
Administrator of ProjeQtOr web site

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21 Mar 2016 11:17 #11 by sagar.toshniwal
Thanks for quick fix. That was really "immediately"!! :cheer:

I have cleared browser cache and cookies multiple times but still no success.

For IIS log file, I will try to get it through our system admin. Till then, I will take rest! :P

I am an Eagle. On a mission to help those who want to help themselves...

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22 Mar 2016 09:52 - 22 Mar 2016 09:56 #12 by sagar.toshniwal
As suspected, IIS is playing spoil-sport. Also, I didn't get permissions to access log files... :angry:

So, I chucked IIS and switched to WAMP Server. After successful installation of Wamp, I configured ProjeQtOr 5.2.5 and whoa... I got it going pretty well!!! :woohoo:

Now, I am facing another situation. I have got the success message "Updated successfully". What is the login/password combination I should use to go further? admin/admin combination certainly is not working. I have uploaded projeqtor log file for reference. Please help!!

I am an Eagle. On a mission to help those who want to help themselves...
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Last edit: 22 Mar 2016 09:56 by sagar.toshniwal. Reason: Log file

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