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ProjeQtOr free project management software - [SOLVED] New install. Cannot create or edit any entities. Users, projects, resources. Just times out. - ProjeQtOr

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[SOLVED] New install. Cannot create or edit any entities. Users, projects, resources. Just times out.

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03 Avr 2016 02:16 #1 by triumdh
After a new install on Linux server, I log in but cannot create or edit anything. I click the plus button or existing user and the circle appears but nothing happens. I tried in several browsers and put the logging up to 4. Log files show no issues.

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03 Avr 2016 02:21 #2 by babynus
Check for errors in the browser console.
Check for errors in the apache log file.

Is the database populated with tables ?

Babynus
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03 Avr 2016 03:30 #3 by triumdh
Database is populated

No apache errors.

Browsers errors:

XXXXXXXXXX.com/www_root/pm/external/ckeditor/ckeditor.js Failed to load resource: the server responded with a status of 500 (Internal Server Error)
dojo.js?version=V5.3.1.0135:1 Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user's experience. For more help, check xhr.spec.whatwg.org/.
dojo.js?version=V5.3.1.0135:1 The XMLHttpRequest progress event property 'position' is deprecated and will be removed in M50, around April 2016. Please use 'loaded' instead. See www.chromestatus.com/features/5044837464145920 for more details.
projeqtor.js?version=V5.3.1.0135:1 => 409ms | page='startGuide.php' | destination='centerDiv' (server:341ms, client:68ms)
projeqtor.js?version=V5.3.1.0135:1 => 252ms | page='objectMain.php' | destination='centerDiv' (server:118ms, client:134ms)
projeqtor.js?version=V5.3.1.0135:63 Error on xhrPost return for loadContent('objectDetail.php?destinationWidth=1123&destinationHeight=452&isIE='&#44; 'detailDiv'&#44; '[object HTMLFormElement]'&#44; 'undefined') : <br/> ReferenceError: CKEDITOR is not defined
dojo.js?version=V5.3.1.0135:1 ReferenceError: CKEDITOR is not defined(…)


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03 Avr 2016 03:38 #4 by babynus
You have a serious error :XXXXXXXXXX.com/www_root/pm/external/ckeditor/ckeditor.js
The javascript file cannot be loaded : check that it has correctly been extracted and can be dispatched by your apache server.
This leads to error when rendering Text Editor.

As a workaround, you can try to change editor ! in the user parameter screen, change editor to Dojo editor...

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03 Avr 2016 05:55 #5 by triumdh
I changed the editor but I still cannot use the software. I can successfully use the demo software but not the software loaded on my server. There are no Apache log errors.

Thanks for your help

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03 Avr 2016 14:20 #6 by babynus
Any error in the browser console ?
Still no issue in the projeqtor log file ?

Onother way that can help : in browser dev tool [F12], go to network tab.
Run screen with issue.
check for request for objectDetail.php, and post here response of this request.
Thanks.

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