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ProjeQtOr free project management software - [SOLVED] General error 2006 MySql has fone away Error in log file - Page 2 - ProjeQtOr

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[SOLVED] General error 2006 MySql has fone away Error in log file

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19 Juil 2016 09:25 #7 by babynus
Check out timeouts in your MySql configuration (my.ini or my.cnf)

Babynus
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19 Juil 2016 10:02 #8 by nicop
OK found the problem. Not sure why?

Changed the general cron sleep time (in seconds) back to default of 10 sec. Was 60 sec
Changed the alert generation cron delay (in seconds) back to 30 sec. Was 60 sec

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19 Juil 2016 13:11 #9 by babynus
Sure it was linked to MySql timeouts

With CRON delay of 60s, you should be over MySql tilmeout.
So when MySql detected idle connection for this timeout delay (possibly 30s), it automatically closed the connection.
So the next tile you tried to use it, it was "gone away"

Babynus
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02 Mai 2018 16:21 #10 by Innfreds74
Hello,

Sorry to reopen this issue but I have exactly the same problem with my setup (PHP 7.0.24 - mySQL 5.6)
I've hosted a Projeqtor 6.4.4 on my provider's server and my Cron is stopping abnormally from time to time and I have tons of Exception errors in log files

Exception-[HY000] SQLSTATE[HY000]: General error: 2006 MySQL server has gone away

I've tried to put 10s in General Cron Tempo, 30s for alerts, and 100s for alerts check put I still have the same problem.

You mentionned to change mysql.ini on server but it is a mutualized server so I don't have access to setup
Could you give me some guidance to solve this issue.

Thx

F.G.

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04 Mai 2018 10:26 #11 by babynus
Hi,

Difficult to investigate with so few information.
Only information we have is that MySql server seem to have been disconnected...

Possibly it's a way the hosted server works : closing connection from time to time to release resources.
ProjeQtOr has no mecanism to retreive from "cutting" connections.

Babynus
Administrator of ProjeQtOr web site

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04 Mai 2018 10:26 #12 by babynus
Hi,

Difficult to investigate with so few information.
Only information we have is that MySql server seem to have been disconnected...

Possibly it's a way the hosted server works : closing connection from time to time to release resources.
ProjeQtOr has no mecanism to retreive from "cutting" connections.

Babynus
Administrator of ProjeQtOr web site

Please Connexion or Create an account to join the conversation.

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