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Customer linked to tickets

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05 Fév 2019 19:28 #1 by lsigroup
Hi,

i would like to display customer on a ticket, retrieved automatically from the concerned project, but it does not work, only a drop down list is available with all customers. How to proceed please ?

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05 Fév 2019 19:30 - 06 Fév 2019 12:31 #2 by lsigroup
Replied by lsigroup on topic Customer linked to tickets
Same thing that happen in QUOTE screen in reality...

Or would it be possible to have a field "customer" displaying the customer from the requester?
Last edit: 06 Fév 2019 12:31 by lsigroup.

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06 Fév 2019 15:26 #3 by babynus
Replied by babynus on topic Customer linked to tickets

i would like to display customer on a ticket, retrieved automatically from the concerned project, but it does not work, only a drop down list is available with all customers. How to proceed please ?

I guess you added idClient to the screen, so you have the list.
But there is no possible automatisme to select customer from the project (or from the requestor) without some coding.

Possibly you can manage with default value...
- set field as readonly
- entrer default value as
###EVAL###(new Project($this->idProject))->idClient

Babynus
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