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Error when creating a delay for a ticket or a new rules to send mail

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11 Fév 2019 11:35 #1 by dnaton
Hello,

I'm connected with a user who have the Profile "Administrator"

When I try to create a new rule to send mail on a specific delay for ticket, I've got this message



When I do the same connecting with Admin, I don't have this problem.

what is the difference between a user with profil Admin and the real Admin ?

I have the same problem if I try to create a rule to send a mail for a specific project :-(

Thnaks for your help ;-)

Regards,
Damien
ProjeQtOr v7.4.3 - Apache v2.4.25 - MariaDB v10.1.21 - PHP v7.2.13
Plugins installed : ScreenCustomization 5.3 - PersonalizedTranslations 1.3 - TranslationFrench 1.4
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11 Fév 2019 11:41 - 11 Fév 2019 11:42 #2 by Envergus
Hi
The difference is in the order of profiles.
the admin has the lowest id in the resources table in db.
check the id of the user given the admin profile and compare it to the project leader id.
Last edit: 11 Fév 2019 11:42 by Envergus.

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