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Error receiving mail: Activity / Ticket / other does not exist

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12 Jul 2019 10:01 #1 by Anton
Error receiving mail: Activity / Ticket / other does not exist was created by Anton
Hello members of Projeqtor community!

I've faced error with receiving e-mail with IMAP.
I made settings in "Automatic import of replies to emails". When I send the message with "Reply" button in Thunderbird Projeqtor does not create note for object. I see the message in log:
2019-07-12 10:34:44.957 ===== TRACE ===== Message received from This email address is being protected from spambots. You need JavaScript enabled to view it. with response to note on Activity #231] that does not exist in this database

Please take a look at the number of Activity: #231]. The same thing with Tickets. The number has ] at the end.
So I wonder if this my incorrect settings or the bug in the Projeqtor?

Appreciate any help!

Regards,
Anton Toem

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13 Jul 2019 16:50 #2 by babynus
Replied by babynus on topic Error receiving mail: Activity / Ticket / other does not exist
Which version of projeqtor are you using ?
(I think it is an old issue already fixed)
Babynus
Administrator of ProjeQtOr web site

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17 Jul 2019 11:19 #3 by Anton
Replied by Anton on topic Error receiving mail: Activity / Ticket / other does not exist
Hello, Babynus!
Thanks for reply.

I use Projeqtor 8.0.6.

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18 Jul 2019 15:29 #4 by babynus
Replied by babynus on topic Error receiving mail: Activity / Ticket / other does not exist
Hi,
Cannot reproduce, as it may come from mail server or mail client.

To fix the issue, you can add 1 line after line 928 on model/Cron.php, this way :
$id=str_replace($arrayFrom, $arrayTo, $id);	
  		[b]$id=str_replace(']','',$id);[/b]

This will be included in next patch of projeqtor
Babynus
Administrator of ProjeQtOr web site

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19 Jul 2019 11:50 #5 by Anton
Replied by Anton on topic Error receiving mail: Activity / Ticket / other does not exist
Hi Babynus!

I've made the change in Cron.php.
It works now!

Thanks a lot!

Regards,
Anton

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