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Move tickets in the module Kanban (Projeqtor 8.2.2)

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07 Oct 2019 16:12 #1 by juergens
Hello,

I cannot move tickets in the module Kanban, if "show large elements" is checked.
Is "show large elements" not checked then I can move the tickets.
This issue affects only my Kanban view Tickets. Everything works in my Kanban views Activities and Actions.
I use the Projeqtor version 8.2.2 and Google Chrome version 77.0.3865.90 (64-bit).

Best regards
Juergen
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14 Oct 2019 11:18 #2 by babynus
Which version are you using ?
(try and install latest, V4.1)

Babynus
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15 Oct 2019 09:51 #3 by juergens
I use the Version 4.1

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16 Oct 2019 10:40 - 16 Oct 2019 10:45 #4 by babynus
First, please check for errors in browser console.
If any, please post it here.

Also check that ticket wokflow allows to change status for current user (can you change status in ticket interface ?)

If all is correct, I think there is and issue with some content.
In that case, if you display only few tickets, move is possible.
Could you please try and apply filter (for instance on status, or filtering on name) to find the ticket(s)
NB : you must use filter feature that will refresh items from server, not direct filter fileds that just "hides" items on the page
When you have ideitified tickets that leads to issue please post here its content.

Babynus
Administrator of ProjeQtOr web site
Last edit: 16 Oct 2019 10:45 by babynus.

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16 Oct 2019 13:13 #5 by juergens
I have no errors in the browser console.
When I have unchecked 'show large elements' then I can move the tickets.
When I have checked 'show large elements' then I cannot move the tickets.

I can change the status in the ticket interface.

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17 Oct 2019 10:22 #6 by babynus
I think there is and issue with some content.
In that case, if you display only few tickets, move is possible.
Could you please try and apply filter (for instance on status, or filtering on name) to find the ticket(s)
NB : you must use filter feature that will refresh items from server, not direct filter fileds that just "hides" items on the page
When you have ideitified tickets that leads to issue please post here its content.

Babynus
Administrator of ProjeQtOr web site

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