REPORT ERRORS

Hi, good day!

I have some problems with reports and KPI's of ProjeQtOr.
There are some reports and KPI's that show this error....  

Does anyone know why it is displayed?

Thanks!
 

Hi good day!

Yesterday I presented some problems with the reports and KPI's of ProjeQtOr, after making some changes in the temporary directory for the reports and document root (These are in the global settings) the error stopped appearing but now the detail is The image does not appear, only the icon that is missing is displayed.Reviewing, we have realized that when we run the report, if it is sent at the time the report is run but in the records it marks a very different time, in the same way if we review the Log file (in platform management) in the Execution of the report shows a totally different time and therefore does not find the images.

Is there any configuration that needs to be done?

I attach the image and the text that is shown in the Log file.

2021-08-06 09:24:16.581 ===== TRACE ===== NEW CONNECTED USER 'admin' (using remember me feature)2021-08-06 11:03:53.275 ***** ERROR ***** [V9.1.2] ERROR *****2021-08-06 11:03:53.275 ***** ERROR ***** [V9.1.2] on file '/var/www/html/external/pChart2/class/pImage.class.php' at line (164)2021-08-06 11:03:53.275 ***** ERROR ***** [V9.1.2] cause = imagepng(/var/log/projeqtor/documents/files/report/user1_globalCostPlanning_20210806_110353_1.png): failed to open stream: No such file or directory

Thanks!

Do these permissions have to be given from a confirmation within ProjeQtOr? that is, from global settings or something like that?

Thanks for your comments. 

Were given write rights but still the image does not appear, we try using another browser but the problem is the same.

In brower inspector  we saw the URL of the imagen and the file name are the same, but i cant see the image.

I think its because the URL point to the file path "/var/log..../user.....jpg" and not to an http address

Is it necessary to make another additional configuration to be able to display the image?

I attach the image.

URL in the browser: src="/var/log/projeqtor/files/report/user1_globalCostPlanning_20210817_123116_1.png"